https://www.mangaloremirror.com/silver-star-elevates-first-call-resolution-by-83-percent-while-surpassing-growth-plans-in-record-time-earning-calix-giant-of-customer-service-and-support-award/
Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix ‘Giant of Customer Service and Support’ Award