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🟢 Scheduled upgrade for Tokyo region software and kernel
Minor · Completed · 2026-10-21 03:26 UTC

Completed 2026-10-21 03:26 UTC
Kernel and software updates have been completed for all nodes in Tokyo.

In progress 2026-10-19 08:00 UTC
Maintenance has started.

Scheduled 2026-10-19 08:00 UTC
The software and kernel in the Tokyo region are one major version behind other regions.

A software and kernel upgrade is scheduled.

Downtime is up to 120 minutes per VM.
🟢 Scheduled maintenance: Online kernel patch for CVE-2026-99999
Minor · Completed · 2026-10-21 03:31 UTC

Completed 2026-10-21 03:31 UTC
All nodes have been hot-patched for CVE-2026-99999.

In progress 2026-10-19 08:00 UTC
Maintenance has started.

Scheduled 2026-10-19 08:00 UTC
DMIT will deploy a self-compiled online kernel patch to mitigate CVE-2026-99999 to all host nodes across all regions between October 19 and October 23, 2026.

Downtime is not anticipated, with the exception of the Tokyo region.

Should a reboot be necessary, virtual machines may experience up to 120 minutes of downtime.
🟢 LAX AS9929 backbone elevated packet loss
Minor · Resolved · 2026-10-22 07:30 UTC

Resolved 2026-10-22 07:30 UTC
China Unicom has confirmed that this issue is resolved.

Monitoring 2026-10-21 03:25 UTC
DMIT has not received any updates from China Unicom.

However, we observed that packet loss stopped within 6 hours of its occurrence.

Investigating 2026-10-20 06:38 UTC
DMIT has detected elevated packet loss on the AS9929 backbone in the LAX region. We have reached out with China Unicom and are awaiting their investigation. We will provide updates as they become available.
🟢 Wait times increased for DMIT Customer Support
Informational · Resolved · 2026-11-05 10:27 UTC

Resolved 2026-11-05 10:27 UTC
The customer support has returned to normal operational status.

Migrated 2026-10-27 04:22 UTC
DMIT Customer Support is currently experiencing high load.

We recommend utilizing self-support functions first to reduce wait times.
🟢 HKG EB IP Transit circuit maintenance
Minor · Completed · 2026-11-01 06:37 UTC

Completed 2026-11-01 06:37 UTC
The maintenance is complete.

In progress 2026-10-31 00:00 UTC
Maintenance has started.

Scheduled 2026-10-31 00:00 UTC
Degraded performance on HKG EB, due to IP Transit circuit maintenance.

ETR: Nov 3, 2026