Hello all,

We have received a large number of support tickets on the problem of network packet loss, which we have already explained in the email.

Please check the email. Have a good day.

NOC Maintaince Notification: 10 mins

Maintaince Over.

Hong Kong HKT Maintaince: Update; 30Mins

HKT Maintaince done. If you need re-allocate new IP. Please reinstall system.

HKT’s Console Server DNS Refreshing.

The routes from TWMbroadband (台灣固網) to DMIT is directly connected now.

Note: Hong Kong - A Router Failure.

Hong Kong - A Router Recoverd.

Hong Kong - A PCCW upgrading was finished.

Hong Kong - A's HKIX and CW(IPv6) are under upgrading in progressing.

Note:

We will restart all infrastructure of HK - A data center at 4: 00 p.m. Eastern Time in the United States. (HK Time 4: 00 a.m.)
Please be prepared.

From NOC

Note:

Some users reported that there was a problem with the download rate. We have contacted the upstream ISP to solve the problem;

After our test, it may be that some IP prefixes have not been added to the routing filter

HKT Dynamic Replenishment
Immediate delivery

Note:
The problem of low download rate has been resolved. Please test on your VM; We recommend trying to download files from other Internet servers for instead of speedtest-cli.

For example:
wget -O /dev/null https://sgp-ping.vultr.com/vultr.com.1000MB.bin
wget -O /dev/null https://hnd-jp-ping.vultr.com/vultr.com.1000MB.bin

Note:

Our main site cause by GCE load balancer configuration modified, down for 1.2 hours.
Recovery now.

Dear Customers,

Our network under 100Gbps + DDoS attack, please wait few times, we are wokring on it.

NOC DMIT

NOC,
Network recover