1⃣ To order a meal in your room, dial ____ .
2⃣ To get clothes dry cleaned, dial ____ .
3⃣ To get help carrying your bags, dial ____ .
4⃣ To get your room cleaned, dial ____ .
5⃣ To get theater tickets, dial ____ .
6⃣ To check if you have received mail, dial ____ .

👉 1-Listening 1

People are making calls from their hotel rooms. Who is each person calling? Listen and circle the correct answer.

1⃣
🅰 laundry
🅱 room service
2⃣
🅰 concierge
🅱 bell captain
3⃣
🅰 housekeeping
🅱 room service
4⃣
🅰 bell captain
🅱 laundry
5⃣
🅰 front desk
🅱 room service
6⃣
🅰 concierge
🅱 housekeeping

👉 2-Listening 2-Task 1

People are talking to a hotel receptionist. What does each person want to do? Listen and choose the correct answer.

1⃣
a. leave a message
b. check for packages
c. pick up mail
2⃣
a. move to bigger room
b. move to quieter room
c. move to a smoking room
3⃣
a. arrange for a taxi for the morning
b. arrange for a taxi for tonight
c. learn to set the alarm clock
4⃣
a. drive to a restaurant
b. eat something without meat
c. eat in the restaurant

👉 3-Listening 2-Task 2

Listen again. Are these statements true or false? Choose the correct answer.

1⃣ The guest has no package.
◻️ True
◻️ False
2⃣ The guest hates the smell of smoke.
◻️ True
◻️ False
3⃣ The guest can get ready in 30 minutes.
◻️ True
◻️ False
4⃣ The guest can't order lasagna without meat.
◻️ True
◻️ False

👉 4-Listening 3-Task 1

People are talking about the hotels they are staying in. Listen and choose their opinions about each hotel.

1⃣
◼️ the restaurant
◻️ Good
◻️ Not Good
◼️ the service
◻️ Good
◻️ Not Good
◼️ the room
◻️ Good
◻️ Not Good
◼️ the rates
◻️ Good
◻️ Not Good

2⃣
◼️ the restaurant
◻️ Good
◻️ Not Good
◼️ the service
◻️ Good
◻️ Not Good
◼️ the room
◻️ Good
◻️ Not Good
◼️ the rates
◻️ Good
◻️ Not Good

3⃣
◼️ the restaurant
◻️ Good
◻️ Not Good
◼️ the service
◻️ Good
◻️ Not Good
◼️ the room
◻️ Good
◻️ Not Good
◼️ the rates
◻️ Good
◻️ Not Good

4⃣
◼️ the restaurant
◻️ Good
◻️ Not Good
◼️ the service
◻️ Good
◻️ Not Good
◼️ the room
◻️ Good
◻️ Not Good
◼️ the rates
◻️ Good
◻️ Not Good

👉 5-Listening 3-Task 2

Listen again. What phrase completes each statement? Choose the correct letter.