📣 Important Update: New PMA Rules – Effective 1 June 2026

Hi pandariders,

New Personal Mobility Aid (PMA) rules are now in effect from 1 June 2026. Please take a moment to watch LTA's video guide below — it covers everything you need to know, including a step-by-step walkthrough on how to obtain a Certificate of Medical Need:
🎥 English
🎥 English with Chinese subtitles
🎥 English with Malay subtitles
🎥 English with Tamil subtitles

Key changes at a glance:
1. 🩺 Mobility scooter users must have a valid Certificate of Medical Need, unless exempted
2. 📐 Size limit for all PMAs: 150cm (H) x 70cm (W) x 130cm (L)
3. ⚖️ Weight limit for all PMAs: 300kg (including user)
4. 🚦 Speed limit for all PMAs: 6km/h
5. 🚫 It is an offence to keep non-UL2272 e-scooters

For full details, visit: go.gov.sg/pmarules

⚠️ Please note: From 1 June 2026, PMA delivery partners who do not have a Certificate of Medical Need and are not exempted will be automatically reclassified as a walker.

If you have any questions, please reach out via the help center!

Thank you for being a valued part of the foodpanda team! 🐼

Hi pandariders!

Please note that the Father's Day quest timing is currently being displayed incorrectly in the app — it shows 11am–9pm, but the quest is valid for the full day. Please refer to the above table for more information.

Please proceed as usual and rest assured that we will be making the necessary quest payment adjustments by Friday, 26 June 2026.

Thank you for your understanding! 🙏

🚨 Random Spot & Win is LIVE! 💗

From now till end June, we're rewarding 20 random pandariders a week for repping the full pink look while on shift! 🛵

All you need is:
✅ Any foodpanda pink t-shirt/Top
✅ Your foodpanda backpack
That's it — and you could pocket $50 just for showing up in style. 💰

Here's how it works:
📲 A random group of riders on shift will get an in-app message
📸 Upload your best pandarider selfie (including your face) by the end of the day upon receiving it
💸 The first 20 pandariders looking pink and ready, gets $50 credited to your wallet the following week

💡 Bonus chance to win more!
Stand a chance to get an extra $10 if you collect flyers from pandamarts (YCK, Kallang, Redhill), place them inside the plastic pocket of your backpack, and ensure they are clearly visible in the selfie you submit. 💸

Don’t already have your gear? You can purchase it at a discount rate for a limited time only!
Motorbike backpack
Expandable backpack
Long sleeve T-shirt
Short sleeve T-shirt

Psst, did you know:
if you are in the silver tier or higher, you can swap your old backpack for a brand new one?
If you’re Gold or higher, you can get a complimentary tshirt!
- Just drop by our west hub! (Ts&Cs apply)

Hi pandariders!

Think you've got a hidden talent? Show us what you've got at pandarider Awards 2026! 🎉

Submit a video (min. 1 min) of your talent — singing, dancing, magic, instruments, martial arts, and more are all welcome! Groups of up to 5 riders can perform together.

🏆 Top 3 winners take home cash prizes up to $600!

📅 Submit by: 30 June 2026
📣 Shortlisted riders notified by: 17 July 2026
🎤 Top 5 perform LIVE on: 24 August 2026, 2:30–5:30PM

Tap here to submit your entry. Good luck! 🐼✨

⚡️pandarider Exclusive: 50% OFF
Hi pandariders! Get 1TB of 5G data and 8GB Asia roaming for just $10/month — forever.

Exclusive pandarider Perks:
✅ 1TB ultra-fast 5G data
🌏 8GB Asia roaming included
🤖 Access to premium AI tools like ChatGPT, Claude & Gemini
📞 Unlimited talktime + FREE Caller ID
🔓 No contract — cancel anytime

👉🏼Claim it now: https://bit.ly/FP1TB8R

[📢 Hub Closure Notice]

Hi pandariders,

Please be informed that our Rider Hub will be closed today, 29 June. The Rider Hub will reopen on 30 June.

You can continue to reach us via the app or rider support channels if needed. Thank you for your understanding, ride safe! 💖🛵

Hi pandariders,

Our Rewards tab is now working again. We apologise for the unexpected outage and any inconvenience caused.

You can now head back to the Rewards tab to continue claiming your benefits as usual. Today is the last day of the April-Jun cycle. Don't miss your chance to claim your benefits!

Thank you for your patience and understanding!

Hey pandariders!

Just a reminder on delivering orders accurately — because getting it right the first time makes YOUR ride smoother too! 💪

━━━━━━━━━━━━━
✅ ACCURACY TIPS FOR ALL ORDERS
━━━━━━━━━━━━━

🖊 Bring a Marker
You are strongly recommended to always carry a marker with you! When picking up multiple orders, label each bag with the order number or customer name. This prevents mix-ups and potentially account suspension.

🛍 Check Number of Bags (1/3, 2/3, 3/3 etc.)
Before leaving the outlet, always verify the total number of bags for each order. Bag labels (e.g. 1/3, 2/3, 3/3) tell you exactly how many bags belong to that order. Collecting all bags upfront means no unnecessary return trips or delays to your next order.

🔁 Cross-Check Before You Ride Off
Take 30 seconds to match the bags in your hands with the order on your rider app before you leave. Confirm:
• Correct number of bags ✔️
• Correct customer name/order ID on each bag ✔️
• No missing items flagged by the outlet ✔️

Catching an issue at the outlet is always faster and easier than dealing with it mid-delivery.

❄️ For Frozen & Chilled items
If your order includes frozen or chilled items (look out for the freezer label), collect them from the staff. Handling them correctly keeps your delivery clean and complete — no follow-up issues on your end.

👥 Split Orders
Please check your rider app to see if it is a split order. The total number of bags should be equally split between the number of riders (Eg. If you are 2 riders picking up 6 bags, please take 3 each). Taking the right number means a fair workload for you and no complications at drop-off.

⚠️ Wrong Orders & Missing Items
Wrong deliveries and missing items often result in more stress than necessary and potential account suspension. A quick check before you ride off saves you the hassle.

━━━━━━━━━━━━━
🏆 A smooth delivery starts at the outlet. Check once, ride with confidence!

Ride safe!

[National Day Rehearsals Road Closure 🇸🇬]

Hey pandariders,

In view of the National Day Parade rehearsals, road closures will occur on 4 Jul, 11 Jul, 18 Jul, 25 Jul,1 Aug, in selected city areas such as Stadium Drive, Nicoll Highway and more.

✅ For full road closures, please refer to: https://more.pandariders.sg/3zhlqCZ

Do note there may be rerouting and delays while you're on sessions during this period.

Ride safe!

🚨 pandarider Exclusive | July Special 🚨

📺 Don't miss your chance to get a FREE Samsung Tablet with a Samsung S26 Ultra, plus up to $700 OFF the iPhone 17 & Samsung S26 Ultra. Limited freebies available while stocks last!

Plus, enjoy these exclusive Singtel CIS perks:
✅ 25% OFF Singtel 5G+ Plans (up to 4 lines – perfect for your family!)
✅ 45% OFF SIM Only Plan – just $19.25/month with 300GB 5G+ and 10GB Malaysia roaming
✅ Up to $700 OFF iPhone 17 & Samsung S26 Ultra

⚡️ Stay connected on the go with Singapore's fastest 5G+ network, priority network access and a dedicated fast lane - so you can keep up with every delivery.

👉 Head to any Singtel Shop this July with your foodpanda Rider ID to enjoy these exclusive July deals before they're gone!

🐼 Top pandarider Challenge: Win S$8,888! 🐼

Hey pandariders! Want to win S$8,888? Join the Top pandarider Challenge!

🗓 Period: 06 July – 04 August 2026
💰 Prize: S$8,888 (transferred to rider wallet)

How to participate:
1️⃣ Daily Entry: Submit up to one selfie per day. Each eligible submission equals one chance to win!
👕 Wear: Official foodpanda T-shirt & backpack.
📦 Proof: Show a visible order number (must be picked up on the same day).
✅ Criteria: Complete at least 30 orders + maintain 0 failed/wrong order incidents.

⚠️ Note: All submissions must be compliant to win.

📅 Draw Date: 18 August 2026, 4:00 PM (Live online event).

👉 Submit your entry here: https://forms.gle/9z8i2gVZTd9mkkjz5

Please check the full terms and conditions here.

Good luck, riders!

🐼 Top pandarider Challenge: Win S$8,888! 🐼

Hey pandariders! Want to win S$8,888? Join the Top pandarider Challenge, starting today!

🗓 Period: 06 July – 04 August 2026
💰 Prize: S$8,888 (transferred to rider wallet)

How to participate:
1️⃣ Daily Entry: Submit up to one selfie per day. Each eligible submission equals one chance to win!
👕 Wear: Official foodpanda T-shirt & backpack.
📦 Proof: Show a visible order number (must be picked up on the same day).
✅ Criteria: Complete at least 30 orders + maintain 0 failed/wrong order incidents.

⚠️ Note: All submissions must be compliant to win.

📅 Draw Date: 18 August 2026, 4:00 PM (Live online event).

👉 Submit your selfies here: https://forms.gle/9z8i2gVZTd9mkkjz5

Please check the full terms and conditions here.

Good luck, pandariders!

⚡ pandarider Exclusive: 1TB Data at $5/month

Hi pandariders! For this July only, get 1TB of 4G data for just $5/month — forever. Plus, enjoy a FREE $10 NTUC Voucher when you sign up.

Exclusive pandarider Perks:

🎁 FREE $10 NTUC Voucher upon signup
✅ 1TB 4G data
💰 Just $5/month for life
📞 Unlimited talktime
🔓 No contract — cancel anytime

👉🏻 Claim it now: https://bit.ly/FP5NTUC

Help improve your delivery experience! 🛵

Hi pandariders!

Ever struggle with building access or parking while making a delivery? We want to hear about it.

The Tripartite Workgroup on Last-mile Deliveries is collecting feedback on delivery experiences at malls, condos, and offices to help make your job easier. Take 5 minutes to share your experience here: https://go.gov.sg/deliveryexperience26

Your input makes a real difference. Thanks for your support!

__________________________________________________

Introductory Message (from URA)

The Tripartite Workgroup on Last-mile Deliveries brings together stakeholders from government agencies, industry associations to encourage and facilitate the adoption of efficient last-mile delivery measures.

The Workgroup would like to understand your experience conducting deliveries in private developments such as malls, condominiums and offices through this 5-minute survey (https://go.gov.sg/deliveryexperience26). This survey will help provide valuable feedback to improve your delivery experience. Thank you.

🍦 Fresh Desserts, Happier Customers! 🍦

Hi pandariders! From now on, all McDonald’s outlets will place a yellow “PLEASE HOLD ON” sign on top of orders with desserts.

This means the dessert hasn’t been prepared yet — so please ask the McDonald’s crew to prepare it before you collect the order.

✅ Why this helps you:
- Ensures desserts are fresh & not melted at pickup
- Reduces complaints about missing desserts

Thank you for your help! Let’s keep those desserts cool and customers smiling! 😄 Ride safe!

Hi pandariders!

Big match days are coming up! We're expecting higher order demand starting 1 hour before kickoff for the upcoming Quarter-Finals!

📣 Book your shifts during the bonus windows (see visual) and earn +20% extra in boosted multipliers! P.S. look out for the Night Multiplier 🌙 icon when booking your shifts!

Ride Safe!

🏆 Q2 BAMBOO REWARDS LUCKY DRAW!
The Q2 cycle has officially wrapped, and it’s time to see who’s taking home the big prizes! 💰

Mark your calendars—we’ll be picking our lucky winners live.

📅 DATE: Jul 21, 2026
🕓 TIME: 4:00 PM
🔗 LINK: Check back here on the day of the draw for the link!

🎁 THE PRIZE POOL
(Note: You must have pressed 'CLAIM' in the app to be eligible!)

💎 $888 Cash (10 Winners)
Exclusive to Diamond Tier riders.
💸 How to collect: Cash will be transferred directly to your rider wallet the week after the draw.

🎟 OPPO Reno 15F (3 Winners)
Open to Silver, Gold, and Diamond riders.
📈 Boost your odds: Each 'Claim' you made across the tiers counts as an additional entry!
📍 How to collect: Winners will get an in-app notification to head down to the Hub to pick up their new phone.

Good luck to everyone, and thank you for your incredible hard work this quarter! ✨