Crowne Plaza Hotel Abu Dhabi is currently recruiting a Pub Manager.
The preferred candidate must be in UAE.
YOUR DAY TO DAY
· Sets goals and delegates tasks to improve outlet/departmental performance
· Ensures that service colleagues are knowledgeable on both food and beverage menus
· Ensures perfect environment/communication at the outlet between culinary and service team.
· Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
· Ensuring and Providing Exceptional Customer Service
· Interacts with guests to obtain feedback on product quality and service levels.
· Responds to and handles guest problems and complaints
· Adheres to and reinforces all standards, policies and procedures .
· Be aware of competition and market needs (competition check, pricing, promotion strategies).
QUALIFICATIONS
Associate’s degree or higher in hotel and restaurant management a plus
▪ Minimum of 3 years experience in a Pub in a 4/5 star hotel.
▪ Good working knowledge & experience of UAE market knowledge
▪ Good written and verbal communication skills.
▪ Good organization and leadership skills.
▪ Developed problem-solving skills to effectively handle conflict in a way that works for both the customer and the staff.
▪ A dynamic personality, with the ability to work in a fast pace and demanding environment
You may send your CV to maryann.julio@crowneplazaad.com.
Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.
The preferred candidate must be in UAE.
YOUR DAY TO DAY
· Sets goals and delegates tasks to improve outlet/departmental performance
· Ensures that service colleagues are knowledgeable on both food and beverage menus
· Ensures perfect environment/communication at the outlet between culinary and service team.
· Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
· Ensuring and Providing Exceptional Customer Service
· Interacts with guests to obtain feedback on product quality and service levels.
· Responds to and handles guest problems and complaints
· Adheres to and reinforces all standards, policies and procedures .
· Be aware of competition and market needs (competition check, pricing, promotion strategies).
QUALIFICATIONS
Associate’s degree or higher in hotel and restaurant management a plus
▪ Minimum of 3 years experience in a Pub in a 4/5 star hotel.
▪ Good working knowledge & experience of UAE market knowledge
▪ Good written and verbal communication skills.
▪ Good organization and leadership skills.
▪ Developed problem-solving skills to effectively handle conflict in a way that works for both the customer and the staff.
▪ A dynamic personality, with the ability to work in a fast pace and demanding environment
You may send your CV to maryann.julio@crowneplazaad.com.
Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.