The videos are never associated with a user's identity and are deleted after the verification process. Audio is never recorded.

Google does not retain any
images or videos of a user's hand gestures beyond the verification process or use the data for any other purpose. Videos or images are automatically deleted after the challenge is complete.

Lore is designed to combine what works in each: a centralized server-of-record for durability, access control, and conflict resolution; content-addressed storage with fragment-level deduplication that is as effective on a multi-gigabyte binary as on a kilobyte of text; sparse, lazy working copies that materialize only what you need; free branching; and a fully open, publicly versioned specification and MIT license. Normal editing operations—staging, committing, branching, diffing—never require a network round trip.

On devices on which alternative operating systems (so-called custom ROMs, e.g. GrapheneOS, LineageOS, or similar solutions) are installed, limitations or a lack of functionality of the Volkswagen app may occur. These systems are not part of the supported application environment of Volkswagen AG for the Volkswagen app, which is why we unfortunately cannot offer technical support in such cases.

The reason for this is that the Volkswagen app relies on security-relevant system components and certified Android standards to ensure reliable and secure use of our digital services.