UX Digest ⭕️
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A regular selection of the best UX posts from English-language resources.

Not only fresh articles with author's comments, but also a library of useful materials!

Russian materials are collected here @uxhorn

Write on both channel: @lightmaker
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Free-listing: the greatest research method you’ve never heard of

Are click scales more sensitive than radio button scales?

How information architecture define your brand positioning?

Web accessibility testing

Case Study: Cooking app — Sizzle and Spice

Design: Spot on. Enhancing your design skills by adding more dots

Interesting: Cracking the code — Using gamification to create personalized User Personas


Fresh articles by Nielsen Norman Group:

The diverge-and-converge technique for UX workshops

🎥 Using a CSD matrix in discovery

🎥 Delightful UX is like a 3-legged stool


AI:

The future of efficient user research

List of 29 excellent AI tools that help you in the work

How we can use card sorting to optimize IA with Lyssna


Prototyping:

Master lazy loading in react for optimal performance

WhatsApp Ul Evolution

Best practices for inline editing in tables


Opinion:

The bright future of User Research — people, process, tools

OnlyFans and the “distant morality”


Beginners:

Product Personas — the art of understanding your users

How to conduct and apply insights from UX Research

Design thinking workshop - Complete guide

Usability and user experience: what is the difference?

@uxdigest
Know your story: Narrative Insights for User research

Top box, top-two box, bottom box, or net box?

Run inclusive user testing (1/3)

🗞 Weekly: Generative AI — The perfect colleague for UX researchers?

Process: Measuring what matters — The science of UX Design

Book: Changemakers — Designing transformation

Case Study: From insights to impact — Urban innovation in Tel Aviv


Prototyping:

Best practices for inline editing in tables

10 psychology laws to design digital banking app UX

Wireframing for product managers

AI:

AI for UX Research — How Artificial Intelligence is changing the design game

🔈 Forging humanistic AI with Tom Gruber, Co-founder of Siri

How Apple can take a position of dominance in AI — if they want it


Fresh articles by Nielsen Norman Group:

Glassmorphism: Definition and best practices

Menu-design checklist: 17 UX guidelines

🎥 You're not too late to use AI

🎥 Create your own research-participant database


Opinion:

The bright future of User Research: people, process, tools

Unbundling User Research

Merging theory and practice in Service Design


Beginners:

Information architecture for beginners — Organizing your digital world

Delivering user centred dashboards

Deep dive into user personas: Creating empathetic designs


Interesting:

Moving around Stoicism and UX Research

Why your phone numbers aren’t arranged like your calculator

@uxdigest
Integrating UX insights into product planning

Effective user research meetings need a template

UX and NPS benchmarks of U.S. Government websites (2024)

Event: 26.06 18:00 (CET) Vitaly Friedman (creative lead of Smashing Magazine) will tell how to measure UX and impact of design

AI: AI’s role in enhancing user feedback loops

Experience: Coming back to Firefox as a User Researcher

🎥 Interesting: Neuroinclusive content design


Fresh articles by Nielsen Norman Group:

Card Sorting: Pushing users beyond terminology matches

The 4 stages of AI image generation: An experience map

🎥 What is cognitive load?

🎥 10 Steps for better storytelling in UX job interviews


Prototyping:

Emotional design — why it matters in UX

User Experience: Lessons from everyday interactions

How we navigate dark patterns in UX at Few


Case Study:

The challenges of moving abroad

Reimagining connectivity: A UX Research journey to redesign Telkomsel’s user interface and experience

Jobs to be Done in action: a real life example


Beginners:

Types of UX Research methods

User Stories VS Story Maps

Difference between data, findings and insights in UX Research


Opinion:

Mapping the Future of UXR

💵 What if we roadmap learning needs rather than product features?

@uxdigest
“What have we already tried?” is the most powerful product question you can ask

How to analyze click test metrics in stand-alone studies

Tracking the impact of our content design work

You’re preparing client and user surveys wrong — how to do it right

Engage, respond, improve: Maximizing user interaction with comments and feedback

How to increase conversions in 2024 with 8 effective UX hacks

🗞 Weekly: Integrating UX insights into product planning

Process: Effective user research meetings need a template

Interview: How we built the reforge extension — A deep dive into Reforge’s AI tech stack with Dan Wolchonok

Design: The value of Accessible design


Fresh articles by Nielsen Norman Group:

Net Promoter Score: What a customer-relations metric can tell you about your user experience

Synthetic users: If, when, and how to use AI-generated “Research”

🎥 15 user research methods to know beyond usability testing

🎥 How to increase the visibility of error messages


Prototyping:

20 amazing website navigation examples you’ll want to copy

UX/UI tips: A guide to contextual help

User experience case study of Canva home screen

Building sharpe earn from scratch


AI:

What ChatGPT does well (and doesn’t do well) for UX

AI’s role in enhancing user feedback loops

Revolutionizing voice call management with AI during DND mode: An innovative solution to modern communication challenges

Introducing AI companions as a tool to increase Amazon’s sales and improve Accessibility for people with disabilities


Opinion:

UX lessons we can learn from the Marvel Cinematic Universe

UX court


Basics:

The Hitchhikers guide to user research

The importance of Neuromarketing

Mastering storyboards — Techniques for visual storytelling

Excelling at the art of UX Research

Want better answers? Ask better questions


Interesting:

What planes teach us about design systems

The 400ms rule to captivate

@uxdigest
14 golden rules of UX writing. How to write like a content designer — and why it matters

Are opt-in online panels too inaccurate?

Accessibility user testing insights for apps & websites

Mobile banking rank Kazakhstan 2024: CX of mobile banks for Kazakh private clients

🗞 Weekly: Insights from the world’s largest QuantUX conference

Experience: The challenges I faced during wireframing and prototyping

🎥 Interesting/Interview: Yuval Noah Harari on AI, future tech, society & global finance

Design: Figma config 2024 highlights


Fresh articles by Nielsen Norman Group:

Checkboxes: Design guidelines

Product and UX: Study guide

🎥 Seeing is believing: Using video evidence when presenting research to stakeholders

🎥 Breakpoints in responsive design: What & why


Process:

The creative approach to user research problems

Figure out what is your leadership style


Book Review:

UX Strategy, 2nd edition. Incorporating business strategy in product design

Accessibility for Everyone. Inclusive design for a digital world


Prototyping:

Good UI is good UX

Small details, big impact: Understanding micro-interactions

A product designer’s guide to modern authentication methods

Sales funnel and neurodesign techniques


AI:

The ultimate guide to knowledge management in the age of AI

AI-simulated role play in service design


Opinion:

More the screens better the exp?

Create the right products without asking users what they want


Case study:

Creating a user-centric travel planning website

Mood move — Designing an app for mental health


Basics:

User research. Listen to users: most difficult thing to do

What are mental models?

8 examples of qualitative research

The attention economy: Designing for mindful engagement

A short story on Usability tests

30+ questions for Usability testing session

Ideating design solutions

@uxdigest
Closing the gap: from assumptions to solutions

Exploring perspectives: Motivations, hopes, pains, and barriers in UX Research

How many people actually recommend?

What can I learn from counselling as a user researcher?

30 important questions to consider as a user researcher

Behind the scenes of our new project on job readiness credentials

A pragmatic approach to building an insight repository

How to craft documentation users will actually love

Understanding Bias in UX Research

🗞 Weekly: Efficiency in UX Research

Process: Product management and User Research — A symbiotic relationship

Interesting: What I learned from Config 2024


Fresh articles by Nielsen Norman Group:

Artificial Intelligence: Glossary

Content strategy vs. UX Writing

Growing in your UX career: Study Guide

🎥 Homepage design: 4 common mistakes

🎥 Structured content: Benefits and tips


Prototyping:

Mastering TV app design: key tips for creating engaging experience

Enhancing User Experience with storytelling chatbots

Miller’s Law: Enhancing User Experience through cognitive psychology


AI:

ResearchOps ramblings — Appraising AI in UX research

Navigating AI Ethics

Navigating a UX opportunity in the era of AI: A journey so far

StyleAI: Onboarding experience


Case Study:

Insurance mobile app

Enhancing financial management with Google Pay and Gemini


Opinion:

Research findings vs Insights vs Actionable suggestions

An ethical dilemma for innovation

User centered design: Lack of improvement vs innovation


Design:

Why designers should become leaders

Visual design principles: Best practices and case studies from top Apps


Basics:

UX Audits — Uncovering the key to digital success

5 questions to ask when choosing a usability testing provider

Bringing out the essence of UX Research: From discovery to follow-up

How to optimize User Journey for a successful digital transformation (with examples)

Customer feedback: The secret weapon for startup product innovation

@uxdigest
Highlights from UXRConf 2024. What’s stirring up the UX Research industry this year

Breaking bad news: how to present negative UX research findings

Our visit to NAIDEX 2024

The UX of dating apps and websites (2024)

The importance of psychological safety

Tool: 15 best UX Research tools to understand your customers in 2024

Process: Building user research into your product process

Design: How to build design system from scratch


Fresh articles by Nielsen Norman Group:

A lesson on top tasks from Hurricane Beryl

Macro vs. Micro conversions

🎥 Flat vs. Deep hierarchies in Information Architecture (IA)

🎥 4 Reasons your UX roadmaps are not working and what to do instead


AI:

Do our users trust AI?

uxGPT — Creating personas with prompts for better questions using ChatGPT and uxGPT Personas

Using AI for research


Prototyping:

Spotify for kids a “promising start, but content management falls flat on its face”

Microinteractions: The secret sauce of exceptional UI/UX design


Case study:

Redesign Tahlilapp

How citizen participation can lead the future of the cities through an app?

Digitizing Vashi Mandi: User Research to combat cess leakage

DZ Restaurant or how to develop an e-commerce website in 10 days


Opinion:

The future of gamification in UX

Judge a book by it’s cover

Designing for ‘everyone’


Basics:

Exploring research methods for human systems engineers to improve products, processes, and websites — A focus on UX

It’s high time we talk about “Less is More”

Understanding heuristic evaluation: A beginner’s guide

How to conduct effective User Research

What is contextual inquiry? A comprehensive guide to contextual inquiry UX

💵 To communicate user insights more effectively, use the framework of pain relief

@uxdigest
How to obtain informed consent for UX research

Essential usability heuristics for designing effective large data processing solutions

First click times on websites versus images

Key metrics that matter

Inclusive design: The different buying behaviors of men and women when it comes to buying a television

🗞 Weekly: Real-world GenAI applications

Process: Navigating complex UX projects and the power of sketching sessions

Career: Navigating your UX career — a guide to progression and growth

🎥 Interview: Research Ops Chat — Johanna Jagow, UX and ReOps Advisor

Experience: A weird research method that worked

AI: The AI storm — Are we missing the bigger picture?

Design: Unlocking the power of the Octalysis framework in UX design


Fresh articles by Nielsen Norman Group:

Clean the sludge from decision-making workflows

Why research repositories fail and how to get them right

🎥 The smartwatch notification formula

🎥 What is user research?


Prototyping:

Six design principles you must know that are critical in designing a modern user interface

Advanced input prototyping: Bringing virtual keyboards to life

17 top UI design mistakes [2024]


Opinion:

Ending the UX civil war and revitalizing the UX profession

Well, I avoid taking user interviews!

What bouldering has taught me about user research

MVP? How about MVK — Minimum Viable Knowledge


Case Study:

Designing for small businesses by simplifying context

Crafting a self-serving onboarding experience for Content Creators

Designing a sustainable mobile app for fountain impact

Flight Ticketing — Travel.id Application


Basics:

10 differences between CX vs. UX

The complexity in A/B testing

Usability testing in product development — Best practices and tools

Navigating the double diamond: A guide for aspiring UX designers

Preparation for the design-thinking process: Stakeholder interview

Your first user research: A beginner’s guide

@uxdigest
introducing the person-oriented approach in ux research

can the ux-lite measure tech adoption?

A 24+ year dance of decoding UX

ux pre-research — user interview template — google sheets

the inclusive ux research playbook from CVS health® inclusive design

a guide to sample sizes in ux research — it’s not “test with 5”

consider accessibility during user research

💵 the six-ish books every ux researcher should read

💵 simple recall testing for b2b ux

🗞 weekly: real-world genai applications

ethics: how can we make quantitative research more trauma-informed?

interesting: how brands fail to accurately represent the modern women


fresh articles by nielsen norman group:

prompt controls in genai chatbots: 4 main uses and best practices

tabs, used right

🎥 quantify the business impact of your design

🎥 success rate vs. completion rate


prototyping:

10 certain indicators of a well-done UX design

a grandmother’s influence — the heartfelt path to accessible design

mastering visual design principles: enhancing user experience


experience:

becoming ooux-obsessed

my career change from ux to ai


opinion:

why don’t we optimize the best choice

💵 steve jobs hated user research. here’s why i agree with him


ai:

generative ai won’t take your ucd job, but it might change it

beyond simple productivity hacks: biggest value unlocks we’ve delivered with gen ai


case study:

reviving personal well-being: solution for young professionals who have moved into a new city

unveiling user mental models: creating personas through in-depth ux research

improving the ableton website navigation and information architecture

car recommendation model: addressing the supply-demand gap at zoomcar


basics:

product discovery interview

key metrics for designers to track in the checkout

understanding the importance of user experience in free apps

outside-in research analysis

how bananas teach us the basics of ux design

💵 step by step guide a/b for ux (binary data)

@uxdigest
The subtle art of user centricity without a user

Converting challenges to opportunities: enhancing user experience through automation

designing the future of user experience: a journey at the user experience academy

ux+ conference 2024: key takeaways

how to score and interpret the ux-lite

is the ux-lite predictive of future behavior?

💵 synthetic users: the next revolution in ux research?

process: stop inventing product problems; start solving customer problems

design: the designer’s dilemma — innovation vs. familiarity in e-commerce ux

book: “don’t make me think” by steve krug — key takeaways and real-life examples

interesting: from resistance to acceptance — why target users initially resist game changing products?


fresh articles by nielsen norman group:

content strategy: study guide

explicitly state the difference between options

the 5 stages of ux-career progression

when should we trust ai? magic-8-ball thinking

handling sensitive questions in surveys and screeners

ux deliverables: glossary

📼 research repositories 101

📼 mvp: why it isn't always release 1

📼 what is a swot analysis?

📼 user testing with older adults

📼 personas are living documents: design them to evolve

📼 castle: measure ux in workplace software


analysis:

what do users say about popular apps for learning new languages?

ux uncovered: a ux deep dive into the homepages of uber & bolt


prototyping:

from rpgs to ux: how progress indicators affect user engagement

designing for forgiveness: creating error-tolerant interfaces

product localization tips and tricks

search results & bar ux best practices

deceptive patterns: the dark side of ux

why we should introduce “negative filters”

checkout ux best practices


ai:

the people vs. ai: ban or adapt?

doing ux research in the ai space

testing ai concepts in user research

how ux research for ml is different from ux research for design

how to build better ai products with user research

tried-and-tested methodologies for ux research on artificial intelligence

revolutionizing ai products through ux research

ux for ai video interview with patricia reiners

how enterprise teams want to use ai: upskilling for insights

📼 ai and ux research

💵 analyse usability testing better and faster than ai


opinion:

don’t ask customers to design for you

researchops and the global challenge of perceived value of user research

what I’ve learned about ux design from an ai music project

nike’s $25B blunder shows us the limits of “data-driven”


case study:

revealing my ux research blueprint: a detailed plan for the internshala app

nutrinosh-mobile application to help individuals have nutritious food cooked by local home cooks


basics:

all eyes on me. how we prepare non-researchers to observe user testing

the art of delightful ux

cracking user-friendly design: heuristic evaluation a must (ux framework)

customer satisfaction score: essential guide

key questions for user research design

net promoter score (nps): essential guide

demystifying user research — a step-by-step guide

@uxdigest
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two ways to make user insights more meaningful

sharing my ux research templates

combining research methods for better outcomes: multimethod or mixed method

cactus births and klingon crosswords: the power of extreme user feedback

how to develop research skills in your design team and measure their impact

process: tracking your personal impact as a ux researcher

experience: how do I do user research as an introvert

💵 ai: how ai is enabling designers to go beyond personas

tool: designing with users in mind — working on nezi

analysis: heuristic analysis of marlboro’s website

opinion: the surprising reason steve jobs ignored user research — and why i’m on his side

design: horseshoe theory of user experience design — why fun and finance aren’t so different after all

interesting: 15 examples of genius user experience that helped humans’ race to evolve


fresh articles by nielsen norman group:

a/b testing 101

discovery: study guide

🎥 livestream ecommerce: 7 tips for good ux

🎥 how to measure intranet performance: 3 key success metrics


prototyping:

user retention — it's always nice to welcome new users. but what about those leaving?

designing for accessibility: touch, see, hear, speak, learn


case study:

field study — user research in depots throughout the netherlands

bridging communities through Innovation

comfy-party-clean: an effortless dish-carrying and washing solution after parties


basics:

listen to your customers, not your competitors

general guide to conduct user interview

@uxdigest
creative research with object-based techniques

the importance of methodological rigor in ux research

the future of intelligent customer centricity

research is more than just conducting surveys and interviews

in search of a clutter metric for websites

when to workshop

web accessibility metrics: does your scoring methodology ‘measure up’?

💵 are you gathering knowledge or simply performing it?

🗞 weekly: building a data-driven ux research career ladder

prototyping: loading spinner ui design tips and tricks

ai: an ai for ux — how i used generative ai to speed up user research

process: understanding key performance indicators (kpi's) in ux research

💵 interesting: reflecting on reflection


fresh articles by nielsen norman group:

icon iq: test your digital icon knowledge with a quiz

leverage ai for mock tables and charts when testing prototypes

🎥 the 6 rules of design thinking

🎥 skeleton screens vs. progress bars vs. spinners


opinion:

ux research needs more love nowadays

finding the right balance — how over-engineering and oversimplification kill user experience

UX is ignoring developer experience


case study:

whatsapp scheduled message feature

redesigning a website of art mentorships

how a personalized experience provides value to subscribed users


basics:

ux is not just about apps or websites

classifications of ux research

the ultimate guide to behavioral interviews

a step-by-step guide to user research interviews: tips and best practices

@uxdigest
democratizing research platforms

why mapping your product’s information architecture could be a boon to your startup

sample sizes for usability studies: one size does not fit all

storytelling with data: crafting engaging user experiences through insightful narratives

🎥 rewatch the full event livestream | uxrconf 2024

💵 research is to see things and think differently

experience: chaos in user interview projects

design: minimalism in ux design — fading trend or timeless principle?

interesting: driving into the future of emotional intelligence

fresh articles by nielsen norman group:

how do generative ai systems work?

🔥 nn/g’s free ux templates and guides

🎥 practical vs. statistical significance

🎥 stakeholder personas vs. stakeholder profiles


prototyping:

mental models: key to inclusive transit apps

smartwatch interactions

the psychology behind leaving things incomplete

the good and bad ux practices by netflix

how to create a seamless onboarding experience

why do smart tvs fail in ux and how can we fix it?

💵 14 rules to design accessible buttons


ai:

researching our ai future with enterprise software users

ai, automation, and the future of ux

💵 how to build an ai-driven user research repository


case study:

from insights to actions — research behind building a dashboard

tracking office shuttle without bookings

designing a better installment purchase experience: a ux success story

redefining sofa comfort: the armrest table that does more than you expect

redefine collaborative financial goals with buzzget


opinion:

time to rethink — ux research isn’t just a design tool

why everything feels bad now

transforming ux research with virtual reality: the future is here

💵 zero documentation: your users deserve better than a manual


basics:

the ultimate guide to behavioral interviews

how to turn research results into simple insights

test smart: how to validate product on a business-facing level?

the value of risk mitigation in ux research: how to quantify prevention

framework thinking in design research

understanding user stories — a beginner’s guide

design thinking process — a beginners guide

from coffee to customer insights

@uxdigest
my favorite ux research books & why I love them

embracing introversion in ux

the ux of social media in 2024

share a simple 1 pager user research synthesis with your senior leaders

serial position effect — how does human memory work?

5-minute cognitive ergonomics: the signal detection theory

co-creating the future: leveraging participatory design for experience innovation

7 a/b testing ideas to enhance your checkout performance

💵 why kpis are essential for a successful ux research plan?

design: why user research is non-negotiable for effective ux design


fresh articles by nielsen norman group:

the proliferation and problem of the ✨ sparkles ✨ icon

your ai ux intern: meet ari

🎥 ux resumes: 10 tips for seasoned professionals

🎥 how to break into design: don’s advice


prototyping:

the ultimate accordion design playbook

information architecture vs sitemaps

💵 coach marks — the secret to guiding users without annoying them


ai:

how ai can shape ux research

chat playground ai usability review

designing with intention: applying bj fogg’s behavioral model in ai experiences


process:

an introduction to lean ux

🧠 the ux process — a practical explanation


case study:

“what car should i buy”

private mode for google meet: enhancing focus and privacy

optimizing reminder notifications to enhance user engagement in duolingo

duolingo decoded


basics:

user research methods: a practical guide to creating products people actually want

user personas unlocked: your secret recipe for engaging user experiences

questioning the questions: how to conduct an interview that feels like a conversation

mastering storytelling in ux interviews

how to ask better questions

the role of research in ux writing for beginners

💵 to design great products, you need to experience them firsthand early on


opinion:

strategic ux research doesn’t need fancy tools

is market research a good stepping stone to ux research for data analysts?

a day in the life of a user researcher


interesting:

what do users say about popular mobile apps for meditation?

when the power users lament

@uxdigest
⚡2
“thoughtless acts” in design thinking: are they so thoughtless after all?

validating the basic supr-q measurement model

🗞 weekly: elevate your mixed methods research

process: how to conduct user research for product success

💵 opinion: goodbye, ux designer. hello, ux manager

design: the importance of consistency — ux-lessons learned


fresh articles by nielsen norman group:

7 tips for successful discoveries

accelerating research with ai

🎥 roadmaps vs. project timelines

🎥 error messages: 4 guidelines for effective communication


tool:

setting up your ai-first repository in dovetail

using notion charts to streamline stakeholder mapping


prototyping:

how to write ux copy for a multilingual audience

serial position effect  — how does human memory work while recalling?

mastering website navigation for success

designing a vui — voice user interface


ai:

humanizing ai & data through ux design: the role of ux research and usability testing in reducing ai risks

zero ui — Interface-free Interaction


experience:

fintech ux exposed: what user testing revealed

my journey into hfi’s certified usability analyst (cua) course


case study:

from audio app to entertainment hub: the kuku fm redesign

ironhack project 2: play&pay — ebtihal alharbi

bloomom - a women’s health app that helps new moms thrive

a walk with the dinosaurs


basics:

user research participant recruiting for startup engineers and pm's

user personas: the key to creating user-centric designs that work

mindful interfaces: how human memory works

reflection — mistakes that ux researchers did in interviews

how to conduct a heuristic analysis: a step-by-step guide for improving ux

@uxdigest
establishing the ‘customer advisory board’ for ux research

why you should do a desk research before every discovery project?

what you get with specific sample sizes in ux problem discovery studies

🗞 weekly: 7 tips for successful discoveries

ai: are ux roles still relevant in the ai era?

opinion: digital leaders, stop saying ‘job’ when you mean ‘task’

case study: e-commerce shop for gaming merchandise


fresh articles by nielsen norman group:

icon usability: when and how to evaluate digital icons

sneaking: the deceptive ux pattern you never saw coming

🎥 coding in thematic analysis

🎥 ux team charters


prototyping:

netflix’s ux secrets — what works and what needs fixing (a personal perspective)

how a bottom-up design approach enhances site accessibility

💵 designing for accessibility: how to create inclusive user experiences


basics:

the 5-minute prep that will transform your user research

card sorting: unraveling mental models in information architecture

the role of user interviews in product development: insights and techniques

@uxdigest