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https://clinicalnews.org/2013/11/21/nhs-patients-frightened-to-ask-for-help-as-wards-stretched-to-breaking-point-with-the-normalisation-of-cruelty-u-k/
NHS patients 'frightened to ask for help' as wards 'stretched to breaking point' With the “normalisation of cruelty” (U.K.)