Don't have Telegram yet? Try it now!
https://mxsmirnov.com/2012/02/06/social-itsm-%d1%81%d1%86%d0%b5%d0%bd%d0%b0%d1%80%d0%b8%d0%b8-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c%d0%b7%d0%be%d0%b2%d0%b0%d0%bd%d0%b8%d1%8f-%d0%b8%d0%bd%d1%82%d1%80%d0%b0%d0%bd%d0%b5%d1%82/
Social ITSM: Сценарии Использования Интранет