Job Title: #Field_Services_Engineer
Date: Dec 19, 2020
Location: #Kordestan #Kerman #Gilan #West_Azerbaijan #East_Azerbaijan
Job Description:
· Follow operational end to end action with the subcontractors to erase the network Problem.
· Troubleshoot and repair equipment breakdown or failure.
· Fix the problem in case of outage, and define action plan to avoid the same problem in the future.
· Verify network installations and activities are performed according to safety rules.
· Support Network integration for the integration of elements, and ensure all alarms are cleared before any confirmation.
· Perform PM activities on each site assigned on his region, produce report on each site with detailed problem and propose solution.
· Detect all elements (Gen-Set, AC, Tower…) related issues regarding all CM and PM needs to be performed.
· Follow and audit PM done by the subcontractors.
· Check the preventive maintenance report provided by the subcontractors, and highlight in case of deviations.
· Work closely with Back Office, Customer Care, and Optimization to solve customer complaints related to his area, Fix the customer complaint within the agreed SLA.
· Receive Work Order/CR, check and confirm if any problem can be issued during the execution, inform the management in case of issues.
· Respect the agreed SLA for WO/CR execution, and inform Front office shift for any delay regarding previously agreed timeline execution.
· Check before leaving the sites, and confirm the clearance for all the alarms with the Front office engineer.
· Prepare weekly meetings with the Subcontractors to define action plan regarding the Radio alarm still pending, projects and action plan.
· Report and address immediately any deviations and anomalies, and ensure to send maintenance intervention report after each intervention (Internal or from Subcontractors).
· Ensure all the information regarding the trouble (Alarms, Customer complaints) is completed in the system (Trouble Ticket /Network Database).
· Ensure stock database is always updated.
· Update the network database for each action done in the network.
· Be responsible to have full information regarding the materials, equipment and routing plan for his updated region (Soft & Hard).
· Produce monthly report on all power/Transmission/HW outages and provide root cause analysis.
Qualifications :
· Local Candidate
· Minimum of 3 years working experience in relevant technical fields.
· 2 years in operating modern cellular telecommunications systems, preferably GSM.
· At least BS degree in related majors such as Electrical Engineering, etc.
· Pre-Intermediate English.
· Intermediate knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.).
· Ability to work off hours depending on Network outages and the Customer requests.
· Full time availability (24x7) to support after office hours and be able to relocate with in the country.
Please mention Field Services Engineer in email subject
Company: #NAK
Contact Info: Job.vacancies@nak-mci.ir Mona.ghaemi@nak-mci.ir
@IranTelecomJobs
Date: Dec 19, 2020
Location: #Kordestan #Kerman #Gilan #West_Azerbaijan #East_Azerbaijan
Job Description:
· Follow operational end to end action with the subcontractors to erase the network Problem.
· Troubleshoot and repair equipment breakdown or failure.
· Fix the problem in case of outage, and define action plan to avoid the same problem in the future.
· Verify network installations and activities are performed according to safety rules.
· Support Network integration for the integration of elements, and ensure all alarms are cleared before any confirmation.
· Perform PM activities on each site assigned on his region, produce report on each site with detailed problem and propose solution.
· Detect all elements (Gen-Set, AC, Tower…) related issues regarding all CM and PM needs to be performed.
· Follow and audit PM done by the subcontractors.
· Check the preventive maintenance report provided by the subcontractors, and highlight in case of deviations.
· Work closely with Back Office, Customer Care, and Optimization to solve customer complaints related to his area, Fix the customer complaint within the agreed SLA.
· Receive Work Order/CR, check and confirm if any problem can be issued during the execution, inform the management in case of issues.
· Respect the agreed SLA for WO/CR execution, and inform Front office shift for any delay regarding previously agreed timeline execution.
· Check before leaving the sites, and confirm the clearance for all the alarms with the Front office engineer.
· Prepare weekly meetings with the Subcontractors to define action plan regarding the Radio alarm still pending, projects and action plan.
· Report and address immediately any deviations and anomalies, and ensure to send maintenance intervention report after each intervention (Internal or from Subcontractors).
· Ensure all the information regarding the trouble (Alarms, Customer complaints) is completed in the system (Trouble Ticket /Network Database).
· Ensure stock database is always updated.
· Update the network database for each action done in the network.
· Be responsible to have full information regarding the materials, equipment and routing plan for his updated region (Soft & Hard).
· Produce monthly report on all power/Transmission/HW outages and provide root cause analysis.
Qualifications :
· Local Candidate
· Minimum of 3 years working experience in relevant technical fields.
· 2 years in operating modern cellular telecommunications systems, preferably GSM.
· At least BS degree in related majors such as Electrical Engineering, etc.
· Pre-Intermediate English.
· Intermediate knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.).
· Ability to work off hours depending on Network outages and the Customer requests.
· Full time availability (24x7) to support after office hours and be able to relocate with in the country.
Please mention Field Services Engineer in email subject
Company: #NAK
Contact Info: Job.vacancies@nak-mci.ir Mona.ghaemi@nak-mci.ir
@IranTelecomJobs
Job Title: #Field_Services_Engineer
Date: Feb 17, 2021
Location: #Hormozgan #Zanjan #Chaharmahal_and_Bakhtiari
Description:
• Follow operational end to end action with the subcontractors to erase the network Problem.
• Troubleshoot and repair equipment breakdown or failure.
• Fix the problem in case of outage, and define action plan to avoid the same problem in the future.
• Verify network installations and activities are performed according to safety rules.
• Support Network integration for the integration of elements, and ensure all alarms are cleared before any confirmation.
• Perform PM activities on each site assigned on his region, produce report on each site with detailed problem and propose solution.
• Detect all elements (Gen-Set, AC, Tower…) related issues regarding all CM and PM needs to be performed.
• Follow and audit PM done by the subcontractors.
• Check the preventive maintenance report provided by the subcontractors, and highlight in case of deviations.
• Work closely with Back Office, Customer Care, and Optimization to solve customer complaints related to his area, Fix the customer complaint within the agreed SLA.
• Receive Work Order/CR, check and confirm if any problem can be issued during the execution, inform the management in case of issues.
• Respect the agreed SLA for WO/CR execution, and inform Front office shift for any delay regarding previously agreed timeline execution.
• Check before leaving the sites, and confirm the clearance for all the alarms with the Front office engineer.
• Prepare weekly meetings with the Subcontractors to define action plan regarding the Radio alarm still pending, projects and action plan.
• Report and address immediately any deviations and anomalies, and ensure to send maintenance intervention report after each intervention (Internal or from Subcontractors).
• Ensure all the information regarding the trouble (Alarms, Customer complaints) is completed in the system (Trouble Ticket /Network Database).
• Ensure stock database is always updated.
• Update the network database for each action done in the network.
• Be responsible to have full information regarding the materials, equipment and routing plan for his updated region (Soft & Hard).
• Produce monthly report on all power/Transmission/HW outages and provide root cause analysis.
Key Professional Competencies:
• Fully understand the O&M environment & Requirement.
• Complete understanding and hand on experience on Node part related Tools.
• Strong analytical and troubleshooting skills.
• Field maintenance activity management.
• Communication Skills.
• Rigor & Organization.
• Team Work.
• Working under Pressure.
Qualifications & Experience:
• Local Candidate
• Minimum of 3 years working experience in relevant technical fields.
• 2 years in operating modern cellular telecommunications systems, preferably GSM.
• At least BS degree in related majors such as Electrical Engineering, etc.
• Pre-Intermediate English.
• Intermediate knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.).
• Ability to work off hours depending on Network outages and the Customer requests.
• Full time availability (24x7) to support after office hours and be able to relocate with in the country.
Company: #NAK
Contact info: Mahdi.harati@nak-mci.ir
@IranTelecomJobs
Date: Feb 17, 2021
Location: #Hormozgan #Zanjan #Chaharmahal_and_Bakhtiari
Description:
• Follow operational end to end action with the subcontractors to erase the network Problem.
• Troubleshoot and repair equipment breakdown or failure.
• Fix the problem in case of outage, and define action plan to avoid the same problem in the future.
• Verify network installations and activities are performed according to safety rules.
• Support Network integration for the integration of elements, and ensure all alarms are cleared before any confirmation.
• Perform PM activities on each site assigned on his region, produce report on each site with detailed problem and propose solution.
• Detect all elements (Gen-Set, AC, Tower…) related issues regarding all CM and PM needs to be performed.
• Follow and audit PM done by the subcontractors.
• Check the preventive maintenance report provided by the subcontractors, and highlight in case of deviations.
• Work closely with Back Office, Customer Care, and Optimization to solve customer complaints related to his area, Fix the customer complaint within the agreed SLA.
• Receive Work Order/CR, check and confirm if any problem can be issued during the execution, inform the management in case of issues.
• Respect the agreed SLA for WO/CR execution, and inform Front office shift for any delay regarding previously agreed timeline execution.
• Check before leaving the sites, and confirm the clearance for all the alarms with the Front office engineer.
• Prepare weekly meetings with the Subcontractors to define action plan regarding the Radio alarm still pending, projects and action plan.
• Report and address immediately any deviations and anomalies, and ensure to send maintenance intervention report after each intervention (Internal or from Subcontractors).
• Ensure all the information regarding the trouble (Alarms, Customer complaints) is completed in the system (Trouble Ticket /Network Database).
• Ensure stock database is always updated.
• Update the network database for each action done in the network.
• Be responsible to have full information regarding the materials, equipment and routing plan for his updated region (Soft & Hard).
• Produce monthly report on all power/Transmission/HW outages and provide root cause analysis.
Key Professional Competencies:
• Fully understand the O&M environment & Requirement.
• Complete understanding and hand on experience on Node part related Tools.
• Strong analytical and troubleshooting skills.
• Field maintenance activity management.
• Communication Skills.
• Rigor & Organization.
• Team Work.
• Working under Pressure.
Qualifications & Experience:
• Local Candidate
• Minimum of 3 years working experience in relevant technical fields.
• 2 years in operating modern cellular telecommunications systems, preferably GSM.
• At least BS degree in related majors such as Electrical Engineering, etc.
• Pre-Intermediate English.
• Intermediate knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.).
• Ability to work off hours depending on Network outages and the Customer requests.
• Full time availability (24x7) to support after office hours and be able to relocate with in the country.
Company: #NAK
Contact info: Mahdi.harati@nak-mci.ir
@IranTelecomJobs
Job Title: #Field_Services_Engineer
Date: Feb 22, 2021
Location: #Hormozgan #Zanjan
Job Description
- Solve any trouble related to his region within the agreed SLA.
- Ensure the preventive maintenance is done.
- Execute the CR/WO within SLA, and ensure the good quality.
-Ensure the availability of the spare part under his region.
- Follow trouble ticket/CR/WO assigned to the Subcontractors.
Requirements:
- Fully understand the O&M environment & Requirement.
- Complete understanding and hand on experience on Node part related Tools.
- Strong analytical and troubleshooting skills.
- Field maintenance activity management.
- BS degree in related majors such as Electrical Engineering, etc.
- Minimum of 3 years working experience in relevant technical fields.
Company: #NAK
Contact Info: mona.ghaemi@nak-mci.ir job.vacancies@nak-mci.ir (Please mention Field Services Engineer in email subject )
@IranTelecomJobs
Date: Feb 22, 2021
Location: #Hormozgan #Zanjan
Job Description
- Solve any trouble related to his region within the agreed SLA.
- Ensure the preventive maintenance is done.
- Execute the CR/WO within SLA, and ensure the good quality.
-Ensure the availability of the spare part under his region.
- Follow trouble ticket/CR/WO assigned to the Subcontractors.
Requirements:
- Fully understand the O&M environment & Requirement.
- Complete understanding and hand on experience on Node part related Tools.
- Strong analytical and troubleshooting skills.
- Field maintenance activity management.
- BS degree in related majors such as Electrical Engineering, etc.
- Minimum of 3 years working experience in relevant technical fields.
Company: #NAK
Contact Info: mona.ghaemi@nak-mci.ir job.vacancies@nak-mci.ir (Please mention Field Services Engineer in email subject )
@IranTelecomJobs
موقعیت شغلی: #Field_Services_Engineer #FLM
تاریخ: 09/05/1402
محل کار: #North_Khorasan #Bojnourd
توضیحات:
⁃ Follow operational end-to-end actions with the subcontractors to erase the network issues.
⁃ Work closely with Back Office, Customer Care, and Optimization to resolve the customer complaints.
⁃ Conduct daily meetings with the Subcontractors to define the action plan and send daily Reports to the Customer (MCI).
⁃ Follow up the issues and ensure all trouble tickets are completed in the Ticketing system (24*7).
⁃ Minimum of 3 years of work experience in the relevant technical fields.
⁃ At least B.S. degree in the related majors such as Telecommunications/Electrical/Power & Control Engineering, Computer, IT & ICT.
⁃ Detailed knowledge in the related nodes (RAN, TRS, Core) and familiarity with the Network Operations and the technical support work-flow.
⁃ Communication Skills.
⁃ Team-Work.
⁃ Ability to work under pressure.
شرکت: #NAK
اطلاعات تماس: Jobs@nak-mci.ir
@IranTelecomJobs
کاربر گرامی، کانال هیچ گونه مسئولیتی در مورد صحت آگهی و اعتبار و صلاحیت کارفرما ندارد، شما مختارید بنا به صلاحدید خود نسبت به تحقیق در مورد کارفرما و تماس و یا عقد قرارداد اقدام کنید.
تاریخ: 09/05/1402
محل کار: #North_Khorasan #Bojnourd
توضیحات:
⁃ Follow operational end-to-end actions with the subcontractors to erase the network issues.
⁃ Work closely with Back Office, Customer Care, and Optimization to resolve the customer complaints.
⁃ Conduct daily meetings with the Subcontractors to define the action plan and send daily Reports to the Customer (MCI).
⁃ Follow up the issues and ensure all trouble tickets are completed in the Ticketing system (24*7).
⁃ Minimum of 3 years of work experience in the relevant technical fields.
⁃ At least B.S. degree in the related majors such as Telecommunications/Electrical/Power & Control Engineering, Computer, IT & ICT.
⁃ Detailed knowledge in the related nodes (RAN, TRS, Core) and familiarity with the Network Operations and the technical support work-flow.
⁃ Communication Skills.
⁃ Team-Work.
⁃ Ability to work under pressure.
شرکت: #NAK
اطلاعات تماس: Jobs@nak-mci.ir
@IranTelecomJobs
کاربر گرامی، کانال هیچ گونه مسئولیتی در مورد صحت آگهی و اعتبار و صلاحیت کارفرما ندارد، شما مختارید بنا به صلاحدید خود نسبت به تحقیق در مورد کارفرما و تماس و یا عقد قرارداد اقدام کنید.
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