🛎 #Singpass Service Recovery Notice 🛎

Singpass service has resumed. We are monitoring it closely.

We apologise for any inconvenience caused. Thank you for your patience!

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🛡 Creating a safer environment together, for your digital transactions with #Singpass!

Singpass is your trusted and secure digital identity for everyday digital transactions. More importantly, it is the key to your personal and sensitive information.

In the past year, Singpass has introduced a series of measures to enhance protections for your account.

Learn more about these below, and how you can play a part in safeguarding your Singpass account! Stay tuned for Part 2.

🔗 Visit go.gov.sg/even-safer-singpass for more information.

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🛡 Did you know, you can now block your #Singpass account from overseas access to prevent unauthorised use?

It’s just like how you would restrict your credit card’s overseas usage and only activating it when traveling abroad!

Here is Part 2 of this guide to learn more about the different enhanced security measures Singpass has introduced and recap on tips to safeguard your Singpass account.

Together we can create a safer environment for your digital transactions with Singpass! Check out part 1 in the post above.

🔗 Visit go.gov.sg/even-safer-singpass for more information.

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⚠️ Scam Alert: #Singpass ⚠️

Did you receive an email claiming to be from Singpass informing that your account is on hold or locked due to a security update?

This is a phishing scam! This fake email contains a link to a fake website phishing for the user’s email and password.

We’ve worked with the relevant authorities to take down the website, but new ones can appear. We’d like to remind users to be vigilant:

1️⃣ Check that the web domain of the #Singpass website is singpass.gov.sg before entering your details!
2️⃣ The official Singpass Helpdesk email address is support@singpass.gov.sg.

📞 If you suspect that you have fallen prey to a phishing scam, please call the Anti-Scam Hotline at 1800-722-6688 or make an online report at 🔗 www.police.gov.sg/iwitness.

You can also reach the Singpass Helpdesk at 6335 3533 and press “9” for 24-hour scam support.

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Be Sure, Be Secure with your #Singpass 😎

We can all play our part to protect our #Singpass 🙌

While Singpass has introduced measures to better safeguard our accounts (e.g. additional face verification checks, 24-hour scam reporting hotline), we must stay vigilant against evolving scams.

Practise the steps in the music video and sing our way to safer transactions with Singpass.

Visit 🔗 https://go.gov.sg/even-safer-singpass-tg for more safety tips.

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#Singpass Digital IC for Polling Day on 1 Sept

For the first time, voters will have the option to conveniently use their Digital Identification Card (IC) on the Singpass app to verify their identity on Polling Day (1 September 2023).

Voters can also choose to take bring along their physical National Registration Identity Card or passport for identification purposes at the polling stations.

Find out more about polling services at www.eld.gov.sg

📰 Read the article here:
🔗 https://go.gov.sg/tg-technews-047

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#Contest: Singpass Music Video -- Watch and Win 🥳

🔍 We spy with our little eye the a cameo appearance from our #Singpass mascot in our recent “Be Sure. Be Secure” music video!

Are you able to spot the number of times the Singpass mascot uniquely appears in the video? It doesn’t count if it appears in the same location but from a different angle or shot.

Stand a chance to be one of the 5 winners to win a $20 Fairprice voucher and a set of Singpass exclusive swags!

✨ Join the contest on our Facebook post here that closes 20 Sep, 2359.

Terms and conditions apply:
🔗 https://go.gov.sg/spwnw1

Watch the Singpass, Be Safe Be Secure Music Video here to start counting:
🔗 https://go.gov.sg/smctr-singpass-mv-fb

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#Contest: Do you know how to protect your #Singpass?

Here’s another chance to be one of the 5 winners of a $20 Fairprice voucher and a set of Singpass exclusive swags, if you missed the last contest!

Contest questions:
1️⃣ Upon reaching the Singpass login page, what is the domain you should look out for in the web address?
2️⃣ What is the number you should call if you suspect your Singpass has been compromised?
3️⃣ Name one security measure Singpass has introduced to protect users, that is mentioned in the music video?

✨ Join the contest on our Facebook post here that closes on 30 Sep 2023, 2359. Winners will be announced on 9 Oct on our Facebook and Instagram.

Terms and conditions apply:
🔗 https://go.gov.sg/spwnw2

Watch the Singpass, Be Safe Be Secure Music Video to find the answers:
🔗 https://go.gov.sg/smctr-singpass-mv-fb

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[Service Disruption Notice]

Users may experience difficulties when accessing digital services with #Singpass. We are working to resolve this issue.

We apologise for any inconvenience caused, and will provide an update when service resumes. Thank you.

[Service Recovery Notice]

#Singpass service has resumed at 5:42pm. We are monitoring it closely.

We apologise for any inconvenience caused. Thank you for your patience.

[#SCAMALERT]

Did you receive an email claiming to be from #Singpass informing that your account may be deactivated if you do not take action immediately?

This is a scam! Please do not click on hyperlinks or open attachments in the email as they may lead to phishing websites or contain malicious software.

We’re working with the relevant authorities to take down the phishing websites, but new ones can appear. We’d like to remind users to be vigilant.

If you suspect that you have fallen prey, please call 6335 3533 to report it to Singpass Helpdesk.

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🗓 #Event: Digital For Life - Meet our Singpass and LifeSG teams

Do you know the government services you can access on the #LifeSG app and how to protect your #Singpass account?

🤗 Join LifeSG and Singpass at IMDA's Digital for Life Festival roadshows starting this weekend. You can learn about their services through playing interactive games and stand a chance to win attractive prizes!

Head down to pick up essential digital skills for daily living, gain insights on guiding children to stay safe online, explore emerging technologies and more. There’s something for everyone. Provide your feedback and let’s co-create better services together!

Learn more about the festival at
🔗 https://go.gov.sg/smctr-imda-digitalforlifefestival2023

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🧠 How well do you #KnowYourTech?

2FA, or Two Factor Authentication, is an identity and access management security method that requires two forms of identification to access resources and data.

Some examples of 2FA products include SMS one-time passwords, biometric verification, and authentication apps.

2FA is important as it adds an additional layer of security to the authentication process, making it harder for attackers to gain access to an individual’s devices or online accounts.

#Singpass goes beyond 2FA in some situations, requiring users to perform a face scan to verify their identity, e.g. when setting up the Singpass app.

Learn more about keeping your Singpass safe:
🔗 go.gov.sg/even-safer-singpass

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P1 Registration exercise starts on 2 July

👨‍👩‍👧‍👦 Calling all parents! It’s an important time for you as you register your children for Primary 1!

📅 Registration begins on 2 July 2024
📍 It’s conducted online and you will need your #Singpass

Save our cheatsheet of essential tips to prepare you for the process, and download the #ParentsGateway app for comprehensive resources and real-time school updates.

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Immigration Services that leverage #Singpass

Our friends at the Immigration Checkpoint Authority (ICA) work hard to keep our borders safe and immigration services secure.

The recent use of QR codes for immigration clearance lets car travellers enjoy a faster and more convenient experience, with time savings of around 20 seconds to a minute per car. If you’re driving to Malaysia this weekend, generate your QR code in the MyICA app with #Singpass! Developed over an 11-month period, the solution is designed to streamline the checks required by immigration officers and ensure user-friendliness.

Learn more about Singpass at: https://www.singpass.gov.sg

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Master #Singpass app at your own pace

As part of IMDA’s Digital for Life movement, you can access this e-learning module to learn how to use the Singpass app: go.gov.sg/smctr-singpass-dfl-2024

Share this post with someone who will benefit from this resource or needs a refresher on keeping their Singpass safe.

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[#Singpass Service Advisory]

Some iOS users may have difficulties accessing the Singpass app. Users are advised to restart their mobile devices and update to the latest Singpass app version 24.0.1, which is now available in the App Store.

We apologise for any inconvenience caused. Thank you.

#GovTechSG

MyActiveSG+ Just Got An Upgrade! ⭐

🔊 Introducing the new and improved MyActiveSG+ web app with enhanced features like #Singpass integration for secure login and a user-friendly web-based platform.

Share this post with your fitness buddy!

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#Singpass: Be mindful, be secure!

Staying safe online starts with being mindful when using your Singpass.

Share this with your friends to remind them to stay safe online!

For more security tips, visit
🔗 go.gov.sg/even-safer-singpass

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