how to enhance ux by incorporating customer feedback insights
redefining product discovery: a ux case study on tesco’s search & filtering experience
top 5 misconceptions about measuring ux
is rag the future of knowledge management?
nng: ai adoption in the workplace still low, 2 years later
ai: designing for ai that designs itself — welcome to the agentic era
case study: real-time travel & weather updates through user-shared photos and videos
opinion: there’s no making without breaking
basic: build deeper customer connections with detailed personas
interesting: trusting ux, outdated leadership, empathy as a roadblock, ui micro-tips
@uxdigest
redefining product discovery: a ux case study on tesco’s search & filtering experience
top 5 misconceptions about measuring ux
is rag the future of knowledge management?
nng: ai adoption in the workplace still low, 2 years later
ai: designing for ai that designs itself — welcome to the agentic era
case study: real-time travel & weather updates through user-shared photos and videos
opinion: there’s no making without breaking
basic: build deeper customer connections with detailed personas
interesting: trusting ux, outdated leadership, empathy as a roadblock, ui micro-tips
@uxdigest
Medium
How to Enhance UX by Incorporating Customer Feedback Insights
Customer feedback brings growth and forges user-centric experiences.
digging deeper: solving the real ux challenges in enterprise software
why most products today are meh
h.e.a.r.t framework
📼 nng: turn your non-ux experience Into a ux career advantage
ai: ai maturity model — business ikigai of ai
tool: ux tools for ux researchers
opinion: how to talk about ux research impact in portfolios and interviews
basic: how to approach ux research as a beginner
@uxdigest
why most products today are meh
h.e.a.r.t framework
ai: ai maturity model — business ikigai of ai
tool: ux tools for ux researchers
opinion: how to talk about ux research impact in portfolios and interviews
basic: how to approach ux research as a beginner
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
Digging Deeper: Solving the Real UX Challenges in Enterprise Software
A research-driven checklist to uncover and resolve critical usability barriers in enterprise software
⚡1
understanding different types of 100-point scales
tips for retiring digital products
nng: ux leads adoption of ai chat
ai: balancing agentic and human user experience approaches in the world of generative ai
analysis: analyzing the money transfer experience in paypal, cash app & wise
design: innovative design — how to design something that doesn’t exist
basics: conquer your anxiety as a new user researcher
@uxdigest
tips for retiring digital products
nng: ux leads adoption of ai chat
ai: balancing agentic and human user experience approaches in the world of generative ai
analysis: analyzing the money transfer experience in paypal, cash app & wise
design: innovative design — how to design something that doesn’t exist
basics: conquer your anxiety as a new user researcher
@uxdigest
Measuringu
Understanding Different Types of 100-Point Scales – MeasuringU
your brain is a bug in the ux research system
nng: ux mindsets — fixed versus growth
prototyping: designing for lasting impressions — the peak‑end rule
ai: is research from synthetic users that insightful?
analysis: click. type. repeat. why are job applications so complicated?
opinion: why you should not design for your users
design: design is a courtship of commitment
basics: why stakeholders don’t vibe with user research
interesting: disco elysium
@uxdigest
nng: ux mindsets — fixed versus growth
prototyping: designing for lasting impressions — the peak‑end rule
ai: is research from synthetic users that insightful?
analysis: click. type. repeat. why are job applications so complicated?
opinion: why you should not design for your users
design: design is a courtship of commitment
basics: why stakeholders don’t vibe with user research
interesting: disco elysium
@uxdigest
Medium
Your Brain Is a Bug in the UX Research System
Here's why and how to debug it!
don’t sleep on the european accessibility act
📼 nng: survey alternatives — 3 scenarios when you shouldn’t run a survey
prototyping: breadcrumb website design — best practices and examples
ai: usability testing
opinion: dopamine addiction — the obscure side of the seeking-reward loop
💵 design: how touchless interaction is changing ux/ui design
basics: getting into ux
interesting: ar auto repair — from clueless to confident. an ar journey to automotive enlightenment
@uxdiges
📼 nng: survey alternatives — 3 scenarios when you shouldn’t run a survey
prototyping: breadcrumb website design — best practices and examples
ai: usability testing
opinion: dopamine addiction — the obscure side of the seeking-reward loop
💵 design: how touchless interaction is changing ux/ui design
basics: getting into ux
interesting: ar auto repair — from clueless to confident. an ar journey to automotive enlightenment
@uxdiges
Fotis Adamakis - Frontend Architecture & DX
Don’t Sleep on the European Accessibility Act
By 28 June 2025, every company operating in the EU must be accessibility-compliant.
a bright future for strategic thinkers
business software ux & nps benchmarks (2025)
nng: discoverability of ai features — learn from amazon’s mistakes
ai: exploring ai’s role in edtech ux research
experience: lessons from running a diary study
opinion: behavioral biometrics — the next big thing in ux research?
basics: rethink, refine, create — mastering the six thinking hats
interesting: why is healthcare design so painful?
@uxdigest
business software ux & nps benchmarks (2025)
nng: discoverability of ai features — learn from amazon’s mistakes
ai: exploring ai’s role in edtech ux research
experience: lessons from running a diary study
opinion: behavioral biometrics — the next big thing in ux research?
basics: rethink, refine, create — mastering the six thinking hats
interesting: why is healthcare design so painful?
@uxdigest
Medium
A bright future for strategic thinkers
The ability to identify and frame problems is your most valuable asset.
researching in uk prisons — what it’s really like
nng: ux layoff crisis — a guide for resilience and recovery
prototyping: search ui — search boxes, filters and result pages design
case study: redesigning the animal tracker app — a ux case study on simplicity & accessibility
opinion: the real problem with research
interesting: youtube & the psychology of endless recommendations
basics: research principles
@uxdigest
nng: ux layoff crisis — a guide for resilience and recovery
prototyping: search ui — search boxes, filters and result pages design
case study: redesigning the animal tracker app — a ux case study on simplicity & accessibility
opinion: the real problem with research
interesting: youtube & the psychology of endless recommendations
basics: research principles
@uxdigest
Medium
Researching in UK Prisons — What it’s *really* like
These reflections are based on my personal thoughts, feelings, and observations and are not affiliated with my place of work. To maintain…
⚡2
how to present ux insights: balancing timely and timeless recommendations
nng: bulk actions — 3 design guidelines
prototyping: cracking the code of layouts — how layouts shape user experience
opinion: inclusive research — ignore the snobs and do it yourself
basics: 20 design psychology principles every ux/ui designer should know
interesting: hunting white elephants with ux
@uxdigest
nng: bulk actions — 3 design guidelines
prototyping: cracking the code of layouts — how layouts shape user experience
opinion: inclusive research — ignore the snobs and do it yourself
basics: 20 design psychology principles every ux/ui designer should know
interesting: hunting white elephants with ux
@uxdigest
Medium
How to Present UX Insights: Balancing Timely and Timeless Recommendations
As an UX researcher, you’ve done the work — created the research plan, facilitated focus groups and interviews, conducted surveys…
should user researchers be responsible for motivating the team to be user centred?
the hidden biases in user research (that even researchers ignore)
💵 web accessibility requirements in the eu
nng: the return of the ux generalist
case study: saphirêve, design and branding of a natural cosmetics e-commerce
opinion: synthetic users in ux — the good, the bad, and the ugly
ai:
how ai re-routes our repository journey
why emotional resonance and niche focus are the keys to winning in the ai era
basics:
navigating user research with sensitive populations
jobs to be done framework — understanding the user’s jobs
@uxdigest
the hidden biases in user research (that even researchers ignore)
nng: the return of the ux generalist
case study: saphirêve, design and branding of a natural cosmetics e-commerce
opinion: synthetic users in ux — the good, the bad, and the ugly
ai:
how ai re-routes our repository journey
why emotional resonance and niche focus are the keys to winning in the ai era
basics:
navigating user research with sensitive populations
jobs to be done framework — understanding the user’s jobs
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
Should User Researchers *be responsible* for motivating the team to be user centred?
In 1993, Donald Norman gave himself the job title at Apple as ‘User Experience Architect’ because he wanted ‘to cover all aspects of the…
the hidden survey biases that skew your ux research (and how to fix them)
let designers design: the creative trap of endless a/b testing
nng: four ai superpowers — where ai improves products
prototyping: the ethics of persuasion — navigating dark patterns without crossing the line
ai: how to use ai for ux research — pro-level efficiency & deeper insight
case study: redefining home nursing services with the care ease app
design: consistency in ui/ux design — the key to user satisfaction
basics:
the power of observation over assumption in ux research
from insights to impact — research to design
@uxdigest
let designers design: the creative trap of endless a/b testing
nng: four ai superpowers — where ai improves products
prototyping: the ethics of persuasion — navigating dark patterns without crossing the line
ai: how to use ai for ux research — pro-level efficiency & deeper insight
case study: redefining home nursing services with the care ease app
design: consistency in ui/ux design — the key to user satisfaction
basics:
the power of observation over assumption in ux research
from insights to impact — research to design
@uxdigest
Medium
The Hidden Survey Biases That Skew Your UX Research (and How to Fix Them)
Learn how internal and external biases quietly distort your research data and how to fix them.
a taxonomy (visual overview) of 70+ ux metrics
the psychology of ‘buy now’: how urgency and fomo influence ux
making data work for you
📼 nng: direct access vs. sequential access — why direct is better
ai: human factors and human-centered ai — a shared foundation
case study: sprint notes #04
basics:
what people say, do and say-they-do
embracing agile — how ux designers can make projects more user-centered
@uxdigest
the psychology of ‘buy now’: how urgency and fomo influence ux
making data work for you
📼 nng: direct access vs. sequential access — why direct is better
ai: human factors and human-centered ai — a shared foundation
case study: sprint notes #04
basics:
what people say, do and say-they-do
embracing agile — how ux designers can make projects more user-centered
@uxdigest
Measuringu
A Taxonomy (Visual Overview) of 70+ UX Metrics – MeasuringU
“dashbots” — the inevitable fusion of dashboards and chatbots
20 years of measuringu: the foundational years
what does a product manager actually do?
📼 nng: product-specific genai needs to write for the web
prototyping: beyond the like button — rethinking digital connection and wellness through ux design
ai: don’t just add ai on top — rethinking mobile email ux for all workflows
opinion: from data to discovery — how nlp supercharges ux research
@uxdigest
20 years of measuringu: the foundational years
what does a product manager actually do?
prototyping: beyond the like button — rethinking digital connection and wellness through ux design
ai: don’t just add ai on top — rethinking mobile email ux for all workflows
opinion: from data to discovery — how nlp supercharges ux research
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
“Dashbots” — the inevitable fusion of dashboards and chatbots
The failure modes of these two common form factors teach us a lesson about the dangers of thoughtless design.
user personalisation, ux strategy
jobs to be done framework: understanding the user’s jobs
nng: your ai ux intern
prototyping: tinder — the psychology of gamification
ai: why talking to ai feels like talking to a friend
opinion: beyond the interview — rethinking the empathize phase in ux research
@uxdigest
jobs to be done framework: understanding the user’s jobs
nng: your ai ux intern
prototyping: tinder — the psychology of gamification
ai: why talking to ai feels like talking to a friend
opinion: beyond the interview — rethinking the empathize phase in ux research
@uxdigest
Medium
Digital Marketplace- User Personalisation, a UX Strategy
One-Year Project Management | POV: User Experience Lead
the future of customer experience starts with smarter listening
designing for joy: how play sparks creativity and gets better results
💵 no research is (often) better than “some” research
nng: uxers need to think like product leaders
ai: lessons from the frontlines
experience: my first encounter with ux research
opinion: humanity has an empathy problem
@uxdigest
designing for joy: how play sparks creativity and gets better results
💵 no research is (often) better than “some” research
nng: uxers need to think like product leaders
ai: lessons from the frontlines
experience: my first encounter with ux research
opinion: humanity has an empathy problem
@uxdigest
The Intercom Blog
The future of customer experience starts with smarter listening
Isabelle Zdatny, Head of Thought Leadership at the Qualtrics XM Institute unpacks the decline in customer feedback.
how to select a ux metric
accessibility. it’s a shared responsibility
nng: 6 dimensions for assessing usability data in analysis
prototyping: what is👍🏻/👎🏻doing on chat gpt feedback panel?
ai: the ultimate guide to vibe coding
opinion: why energy apps should take notes from the history of fintech
design: user interviews — the skill that can make or break your design career
💵 interesting: why the car horn is the most annoying ux failure on the road
@uxdigest
accessibility. it’s a shared responsibility
nng: 6 dimensions for assessing usability data in analysis
prototyping: what is👍🏻/👎🏻doing on chat gpt feedback panel?
ai: the ultimate guide to vibe coding
opinion: why energy apps should take notes from the history of fintech
design: user interviews — the skill that can make or break your design career
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Measuringu
How to Select a UX Metric – MeasuringU
the parallax approach, market analysis — from a business perspective
foundations of healthcare: a research guide for designers and product teams
nng: neobrutalism — definition and best practices
prototyping: designing better buttons — consistency, hierarchy & buttons vs links
opinion: stop quoting henry ford… it’s lazy
design: design critique — framework
@uxdigest
foundations of healthcare: a research guide for designers and product teams
nng: neobrutalism — definition and best practices
prototyping: designing better buttons — consistency, hierarchy & buttons vs links
opinion: stop quoting henry ford… it’s lazy
design: design critique — framework
@uxdigest
Medium
Part-2. The Parallax Approach, Market Analysis — From a Business Perspective
Mapping the competitive landscape through a developer’s lens— with real-world, real-impact thinking.
strong storytelling with personas — user research and fiction
the post-ux era
📼 nng: comparison tables — 5 scenarios when not to use them
experience: reflections on facilitation training
prototyping: designing better buttons — placement and cognitive load
opinion: always the victim? why ux keeps getting sidelined — and how to change that
@uxdigest
the post-ux era
experience: reflections on facilitation training
prototyping: designing better buttons — placement and cognitive load
opinion: always the victim? why ux keeps getting sidelined — and how to change that
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
Strong storytelling with personas: User research and fiction
When I started exploring how to use characters from novels as personas, I improved the narratives of our software requirements.
ux research in everyday life: how we’re all researchers without realising it
how stable is the supr-qm after 8 years?
looking for the story beyond the data
💵 what 6 years in ux taught me about research (that nobody talks about)
🗞 weekly: why to stay an ic
nng: convenience vs. probability sampling in ux research
prototyping: inclusive dark mode — designing accessible dark themes for all users
opinion: what a murder mystery taught me about user research
basics: f-pattern thinking — ux for the way people read
design: steve jobs’ #1 ux rule (that most designers are lowkey ignoring)
case study: fitness app — empathy
@uxdigest
how stable is the supr-qm after 8 years?
looking for the story beyond the data
🗞 weekly: why to stay an ic
nng: convenience vs. probability sampling in ux research
prototyping: inclusive dark mode — designing accessible dark themes for all users
opinion: what a murder mystery taught me about user research
basics: f-pattern thinking — ux for the way people read
design: steve jobs’ #1 ux rule (that most designers are lowkey ignoring)
case study: fitness app — empathy
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
UX research in everyday life: how we’re all researchers without realising it
Whether you’ve ever run a usability test or not, chances are you’ve conducted UX research this week. Maybe even this morning.
using data-driven storytelling to shape product strategy
💵 the art of storytelling for ux researchers
nng: design guidance — principles, patterns, heuristics, and team charters
prototyping: fostering an accessibility culture
ai: evolve — the ai research copilot
experience: target’s bias, a big strategy error, and the importance of user research
opinion: a strategic look at a/b testing for ux — my swot-based deep dive
basics: breaking the silo — why ux research gets ignored — and what can we do about it
case study: how to validate and test educational program knowledge base with card sorting
@uxdigest
💵 the art of storytelling for ux researchers
nng: design guidance — principles, patterns, heuristics, and team charters
prototyping: fostering an accessibility culture
ai: evolve — the ai research copilot
experience: target’s bias, a big strategy error, and the importance of user research
opinion: a strategic look at a/b testing for ux — my swot-based deep dive
basics: breaking the silo — why ux research gets ignored — and what can we do about it
case study: how to validate and test educational program knowledge base with card sorting
@uxdigest
Medium
Using data-driven storytelling to shape product strategy
A process for identifying the key insights and narratives in UX design research
ways to f**k up user research
💵 mixed methods ux research in 2025: why being a unicorn is cool again
📼 nng: synthetic users — ai “participants”
prototyping: what does it really mean for a site to be keyboard navigable
ai: from script to screen — how gpt personas bring humanity to ai
experience: how i conducted user research in less than a day (and got real insights)
case study: revolutionizing gym workouts with real-time ai posture correction for fitness enthusiasts and gym-goers
opinion: ux is failing neo businesses
interesting: early adopters in the success of innovation
@uxdigest
💵 mixed methods ux research in 2025: why being a unicorn is cool again
prototyping: what does it really mean for a site to be keyboard navigable
ai: from script to screen — how gpt personas bring humanity to ai
experience: how i conducted user research in less than a day (and got real insights)
case study: revolutionizing gym workouts with real-time ai posture correction for fitness enthusiasts and gym-goers
opinion: ux is failing neo businesses
interesting: early adopters in the success of innovation
@uxdigest
Please open Telegram to view this post
VIEW IN TELEGRAM
Medium
Ways to f**k up user research
Common mistakes when conducting discovery and how to avoid them