Research skills framework

How to make the most of user interviews

How payment method placement impacts the checkout funnel

How to do market research: A-Z guide for startups

A user researcher’s journey to learning R

Design alternatives in UX designing

7 neurodivergent disorders to consider when writing and designing your UX

User flow uncovering. Loom

Zoom — Share screen with confidence. A micro-addition can ensure Zoom users have a smoother screen-sharing experience

Opinion: Well-being isn’t just for your users

Career: It starts with a conversation — A guide to interviewing UX candidates


Case Study:

Clubhouse’s user retention

Real Bitcoin. Creating Website Illustrations


💵 Guide to UI/UX design process. 5 Key UI/UX Design Process Explained in Simple Words

💵 2022 UI design trends guide

💵 To design great internal apps, you probably need to do more user research

#framework #skiils #pattern #marketresearch #R #design #process #opinion #career #case #trend #guide

@uxhorn_eng

🎥 Digital Wayfinding by NNG

Interaction Design Foundation Reviews: Answers to frequently asked questions by members

Human Factors in Healthcare

Art and UX Research: How these two disciplines are connected

Peter J. Bogaards has compiled a list of key articles and links that have influenced the UX discipline. From the early publications of Vannevar Bush to the relatively modern books. Thanks 2 pdigest

Culture Centered UX Design

Moving from fiction to facts, about how to divide the user's guesses from the fact

Laws of UX with Illustration….

Process: The Big Picture looking small

Design: Design system FAQ — adoption and implementation

Opinion: Hover States - are they still relevant


Beginners:

Ethnography in UX

UX Laws with practical example

Ethics in UX Research


Case study:

UX and the evolution of food ordering

Evolution of Airbnb

Leafbud — a mental health app that grows with you

Hellopetty M-App


💵 Claymorphism in user interfaces. How we crave an illusion of depth on our flat screens

💵 Design: How to design better “favorites”

💵 Use It or Lose It. The difference this shift can create

💵 How to become a dreamer with a problem-solving mindset

#art #HF #wayfinding #NNG #culture #law #process #design #designsystem #opinion #beginners #ethnography #ethics #case #claymorphism #mindset #prototyping

@uxhorn_eng

49 UX Metrics, Methods, and Measurement articles from 2021

Top most liked UX articles in 2021 by Adamfard

The editorial team at Inside Intercom pick out a selection of their favourite articles from the past year

Survey questions 101: over 70 survey question examples + types of surveys and FAQs

An article from UX Researchers Meta (Facebook) on Quantitative Diary Research. Thanks 2 pdigest

UX trends that will dominate in 2022

🎥 The irony of the Dunning-Kruger Effect

A small collection of good interface patterns. Thanks 2 pdigest

How to design a better UX for government digital service

Leah Acosta, Caroline Kim and Ryan Finch from Meta describe a method for quantifying concepts early on, when there is no specific visualization (and it only hurts). Thanks 2 pdigest


Opinion:

Whatsapp needs to address the most important Usability Heuristic — #1: Visibility of System Status

Gender inclusivity in design


Beginners: What are Jobs To Be Done


Process:

How to conduct product discovery process in 4 steps

UX and Management


Case Study:

E-Learning platform design idea for company service expansion

Three-week design sprint for a remote team

Add a feature (WhatsApp) by Design Thinking


💵 UX management challenges to solve in 2022 and beyond

💵 How to build better empathy maps

💵 Case Study: A faster, smarter way to create property listing descriptions

💵 How to conduct user interviews like a professional

#methods #metrics #measurement #articles #best #survey #trend #video #pattern #prototyping #GX #concept #opinion #gender #heuristic #beginners #JTBD #process #discovery #managment #case #interview #empathy #designthinking #design

@uxhorn_eng

How putting minimal effort into tagging can extend the life of your UX research

Color psychology: Understand meaning, mood & feel

Memo from Slava Shestopalov from ELEKS on the design of links in the web and mailing lists. Thanks 2 pdigest

User Weekly #27, December 28

Hotel booking experience — Survey report

The UX of maps in Web Design

User Experience Research on an online fitness community — Fittr

Design: UX Case study guide


Beginners:

How do you know if your research questions are correct?

How to create a CJM (Customer Journey Map)

Match the visual fidelity of your design to your progress addressing the UX

Technology initiatives — estimating known unknowns — is that possible?


Case Study:

When I designed for a single user…

Enhancing the balcony experience using Design Thinking Process

Buy now pay later — New kid in the FinTech space

Redesigning the Air Peace website


💵 Opinion: Avoiding the Perfect Designer. Why perfect isn’t preferred

💵 Headspace Design: The missing ingredient

#tagging #process #psychology #design #prototyping #weekly #map #beginners #CJM #designthinking #case #redesign #opinion

Happy New Year everyone🎄❄️☃️🎅🎁

See you next year 😉

@uxhorn_eng

Results launched — 2021 UX Tools Survey. The report is here

Fundamentals of UX Research

Avoiding selection bias in your usability tests. Improve your usability testing skills using the power of statistics

Dealing with my UX biases

Plan your research for better insight

Making focus groups matter

14 Top UX/UI Design trends to watch for in 2022

How to use and design a Tooltip that helps the user

10 tips for effective UX writing


Beginners:

Psychology in Design

How to perform Testing in UX

4 takeaways from the IxDF journey mapping course


Terminology:

User Research — why definition counts

User Stories or Consumer Stories


Opinion:

RelationshipOps: An emerging aspect of ResearchOps

Positive Friction: How you can use it to create better experiences

Continue, Stop, Start: Rethinking retrospectives

Good user experience doesn’t grow in trees. How do you make a user-centric product without talking to users

Use UX approach to adapt brand strategy for the experience economy


Case Study:

Designing a “City Mobility” app

Hotel booking experience — Survey report

Pave carpooling

Buy a ticket — Ironhack UX/UI BootCamp

Roof Space


💵 When is a design system, not a design system. Clarifying terminology to avoid UX woe

#survey #report #bias #process #focusgroup #trend #tip #prototyping #uxwriting #beginners #psychology #CJM #terminology #opinion #researchops #retro #strategy #case #designsystem

Happy new year and have a great weekend❄️

@uxhorn_eng

A matrix for prioritizing user research

Human factors: Optimize design for short term memory

4 tips to improve your UX research

User Interviews: having conversations, not investigations

User Weekly #28, January 4

UX Research: Phase One/ Conducting a competitive benchmark for an online hotel booking system on Desktop

UX Research: Phase Two/ Online Survey creation and analysis of results

RelationshipOps: An emerging aspect of ResearchOps

Designing a more inclusive museum experience


Fresh articles by Nielsen Norman Group:

ResearchOps: Study Guide

UX-Maturity stage 6: User-Driven

Autonomy, Relatedness, and Competence in UX Design

🎥 Creating a UX Research plan

🎥 What are contextual inquiries

🎥 User Research for non-existent products

🎥 How to practice empathy

User-Experience Quiz: 2021 UX year in review


Career: How to secure your first UXR offer in 2022 (Three best advice from Senior Highspot UX Researcher/Ex-Google)

Beginners: How to prepare for a product design interview

Interesting: 2021.44 Tesla Holiday update: Model 3 Software V11.0


Design:

AI in UX Design - our creative partner

Delight users with these mobile App design best practices


Case Study:

WhatsApp Business Case study — a UX Research

Rethinking medical documentation. How might we transform the end-to-end experience in public hospitals

Delivering with Uber Eats

Check ☑️ — UX case study for a planning app

Connecting through sport

Enhance the experience of the bedroom for the users

Chiro Pet — Home Pet Service App

Uncovering a diamond in the rough. Redesigning a lead generation website with the 15-second rule

Re-designing Kuda Bank’s HomePage for a better User Experience

Recipeace in 30 — UX/UI mobile app case study

Appointment booking web App for drug delivery errands


💵 6 heuristics and 64 criteria to use to become a better designer

💵 The 6 rules for effective writing every designer should know

💵 Basics fundamentals of UI

💵 The ultimate guide to taming iPhone/iPad notifications

💵 Design Systems Automation: Need for

#prioritizing #memory #design #researchops #interview #weekly #NNG #guide #process #empathy #quiz #career #beginners #interesting #case #redesign #prototyping #heuristic #uxwriting #designsystem #video

@uxhorn_eng

Conducting user interviews, usability testing, and surveys

User Onboarding: principles and guidelines

The importance of inclusiveness, diversity, and belonging in the workplace

A study of dignity as a principle of service design

Narrating service design to account for cultural plurality

The search for the human behind the human-centred designer

Social structures as service design materials

How to prototype your web cookie banners the right way

Completion times and preference for sliders vs. numeric scales

🇪🇸 UX Dark Patterns, el lado oscuro de la fuerza

Marketing: What is psychographics


Interesting:

How contactless technology is transforming the consumer experience

Democracy needs design thinking


Process:

Tools of the trade - what we’re using for user interviews

Design and organisational change: balancing with translation objects


Design:

Design Critique Culture. Creating a professional culture for design feedback is an essential factor for the success of a project

A designerly approach to exploring disruptions in service: Insights from employing a systems perspective


Career:

6 traits from successful researchers

Do you need PhD to become an UX researcher?

My evolution as a user experience researcher


Case study:

Telemedicine software explained: types, features & benefits

An App for tracking habits and activities

Redesign Halodoc’s booking an appointment flow

Improving the in-ride experience of a popular e-scooter sharing app

BookMyShow

Designing a social media art application

Recipeace in 30 minutes

Catwalk. Be careful and use data collected from real users


💵 Finding a UX moment in restroom (Oh yes you read it right)

💵 UX Myth: My current company’s design process is vague, will my design portfolio suck

💵 Opinion: Stop calling yourself a UX designer

💵 Design: Visual hierarchy in UX/UI design. Learn to design better visual hierarchy of interface

#methods #onboarding #accesability #SD #prototyping #darkpattern #scale #marketing #interesting #designthinking #process #design #career #case #redesign #myth #opinion #hierarchy

@uxhorn_eng

Turn your research insights into actionable recommendations

Remote, open card-sorting. The power of utilizing generative methods in UX Research

User flow VS user journey: Similarities & differences of two UX design essentials

Why a discovery process is crucial

🗞 You can’t always get what you Quant. User Weekly #29

Building user-centric Blockchain experiences

UX Design — Voice UI

Process: How we built Gatsby’s user research program. User research on a small team can be tough, but building a solid foundation is everything


Beginners:

The challenge of diversity and inclusivity in UX Design

UI & UX Micro-Tips: volume twelve


Opinion:

Are wireframes dead? The shift to accessible methodologies

Breaking down the world around us: modularity


Case study:

“Let The User Decide“ A Jumia Checkout Re-design

Identifying the best design option like a scientist. A case study of using unmoderated click tests to evaluate the usability of alternate feature designs

Helping AI see clearly: A dashboard design


💵 The real impact of dark UX patterns. Dark UX is short-term thinking at the expense of reputation and brand loyalty

💵 What Is a UX Score?

💵 Did TikTok make Jakob’s Law obsolete? People spend most of their time between a handful of products right now

💵 Design: Using spacer components to drive consistency (in Figma)

#research #report #process #methods #cardsorting #terminology #discovery #weekly #VUI #accesability #beginners #tip #case #redesign #AI #dashboard #darkpattern #KPI #design

@uxhorn_eng

The 2021 UX Research Tools Map

Peter J. Boggarts created a Canon of User Experience, a collection of the most influential UX texts for 75 years. Thanks 2 UX News New UX

Everything starts with the user or in other words U-sir

98 free sketchnotes on design, product, strategy, marketing, growth, creativity. You can download pdf here

Moving fast and building smart: The value of quick customer feedback

Digital insurance industry trends in customer experience

Intereseting: IKEA: Mastering User Experience

Process: How do you recruit respondents if you don’t have time or money

Opinion: Users VS. Consumers — having been in Marketing for years, why I think UX and Marketing are two sides of the same coin


Fresh articles by Nielsen Norman Group:

The state of UX maturity: Data from our self-assessment quiz

Why map in discovery: 3 mapping methods

🎥 Content management models

🎥 The design tool does not make the designer


Design:

How UX research can make you a more confident designer

Designing for complex applications. Problems & solutions in context gathering for domain-specific projects


Case Study:

Pass-On. Landing page design for delivery App

The making of a recycling app


💵 Checkboxes vs. Radio Buttons. A brief article to understand the difference.

💵 50 Design Systems Examples to learn from (for your next project)

#tool #instruments #history #feedback #interesting #process #opinion #terminology #NNG #uxwriting #design #prototyping #designsystem

@uxhorn_eng

How to improve the quality of user interviews or UUD framework

User Research Interviews: The unbearable impossibility of being objective and how to mitigate subjectivity

Design thinking techniques are closely connected to creative and design theories

Sample sizes for a SUS score

How does Systems Thinking help Design Thinking

Customer Interview Data: Go toe-to-toe with the CEO with your next pitch

🗞 Weekly: User Research is like planning a party

Process: Let’s talk about the end-to-end UX Research process

Prototyping: How to design properties panel

Opinion: The case against UX Testing


Beginners:

Newbie heuristic evaluation mistakes to avoid

How to create the perfect UI and UX for your website


Design:

10 design principles every designer should know

How product designers can use gamification for good


Case study:

Rethinking WhatsApp Business

Roommate Searching System UX Design


💵 Theories of creativity are concepts, ideas, or models attributed to inventing new value

💵 UX Analysis: Phase Five/ Affinity Diagram from previous qualitative research data

#framework #designthinking #sus #prototyping #weekly #process #opinion #beginners #design #case #creativity #heuristic

@uxhorn_eng

Everything you need to know about colour psychology to win the apprentice

How we design A/B Test experiments at Syfe

Prototyping: Top 9 UX trends to watch out in 2022


Career:

How to prepare for a UXR job interview as a candidate

How to prepare for a UXR interview as a hiring manager


Design: Announcing the 2021 Design Systems Survey Results

Opinion: Getting outside the UX bubble

UX Writing: Errors in Error Messages!

Interesting: AI and Human Rights. Content for Raoul Wallenberg talk on AI and Human Rights. Full transcript, slidedeck and references


Case study:

Create a realistic UXR case study by avoiding this approach

Flowcite redesign or A progressive

How users shape product design at accuRx


💵 The Solution to Everything (from Navigating the Politics of UX)

💵 3 important UX lessons from the Xbox Series X and PS5

💵 Opinion: Design systems are flawed


#psychology #AB #prototyping #trend #ethics #career #design #designthinking #opinion #uxwriting #interesting #case

@uxhorn_eng

So you want to learn about your users. Some practical tips to get the most out of your user interviews

The bad behaviours of UX

The UX of information design for better decision making

7 mistakes PMs make in user research studies

10 laws for effective User Experience (turn on your critical thinking)


Fresh articles by Nielsen Norman Group:

Service Design: Study Guide

Traditional and hybrid category pages

🎥 Prioritize UX Findings by Severity

🎥 Probing in User Interviews


Process: A hopeful inevitability: Transitioning from UX Research to UX Research Management


Beginners:

A beginners Guide to UX competitive analysis

Mastering the art of listening


Design:

Site with prototyping tips

Visibility and consistency on mobile apps

What is emotional design


💵 Why the Product Manager is secretly annoyed by you. The data sheds some light on the reasons

💵 Empathy Mapping: An essential for UX design

💵 Case Study: The case of the illegal sandwich. How a design problem caused an annoying user experience

#tip #process #behaviour #PM #NNG #guide #prototyping #prioritizing #beginners #management #designthinking #mobile #emotional #empathy #case

@uxhorn_eng

When negative is something positive

@uxhorn_eng

A guide to do remote design research synthesis

Mantras for an Influencer in User Experience Research

🗞Weekly: Embrace the subjectivity

The risks and rewards of App modernization

User Research platforms. Just a list of instruments

Marketing: 3 lessons marketers can learn from usability testing


Design:

The UX Designer’s guide to typography

How product designers can use gamification for good


Beginners:

Four things you should know about UX research: a beginner’s guide to UX research Methods

What is the difference between UI and UX Design


Interesting: Two things that stifle web3 adoption

Case Study: Phase Six/Customer Journey Map from Affinity Diagram results

💵 The UX state of audio

💵 Ways to use gamification in UX Design

💵 When minorities transform products

💵 Career: How I became a UX researcher

💵 Interesting: Using Whatsapp as a tool for Diary Studies. Sometimes the best resource for conducting our UX research studies is the one that is most familiar to our users

@uxdigest

The ultimate guide to recruiting your users for interviews & usability tests

Beyond AR vs. VR: What is the difference between AR vs. MR vs. VR vs. XR?

It takes a flywheel to fly: Kickstarting and keeping the A/B testing momentum from Microsoft

Human emotions. How to design products loved by millions of people

Prototyping: Make defaults more effective by harnessing these three factors

Design: Design lessons I learnt from internship at TCS


Beginners:

What is Service Design?

Common UX Mistakes

Importance of Research in UX


Case Study:

How to incentivise people to interact and use social media under the potential of Web 3.0

Research plan case study for Tiket.com

New York state of health homepage redesign

Designing for a drone automation system


💵 Discover extreme personas. A way to spice up user research

💵 Who REALLY has time for customer discovery

💵 Opinion: UX is taking over the world

💵 Prototyping: Designing for filters

💵 Design: The 7 killers of good UX

@uxdigest

The HEART framework: evaluating user experience and satisfaction

Comprehension matters when sanity checking designs


Fresh articles by Nielsen Norman Group:

Choosing chart types: Consider context

Inclusive design describes methodologies to create products that understand and enable people of all backgrounds and abilities

🎥 Self-Determination theory: Users want autonomy, relatedness, and competency

🎥 UX Documentation in agile


Beginners:

How to get started with UX Research

Golden tips I’ve uncovered on my UX journey


Design: Psychology of design — a play on words


Case Study:

UX Research on how can we better understand the way people travel

How can we help people make healthier choices

Pockets: Optimizing budget control

A case study on urban mobility

Designing a landing page for an online workshop on mental health by InnerHour

IOS calculator redesign


💵 Design: 70X proven design discovery documentation template

@uxdigest

Presenting UX Research findings more effectively. 4 Tips on how to communicate the research findings with impact

Top tips to help your field research go smoothly

Design thinking framework for tackling the future of work

🗞 Weekly: UX Research Problems Bingo

UX-Lite usefulness update

Usability vs Desirability — Is it too much to ask for both?

Process: Strategy and vision - how to grow a successful UX research team

Beginners: Remote user interviewing basics

Trends: Customer Support - bridge the expectation gap in 2022

Opinion: Ego vs needs in UX


Design:

Everyone is a subscription - How content creation is becoming a full-time job for designers

Persona permutations, name signs, iPhone and Hick’s law, typography tips. Weekly curated resources for designers — thinkers and makers


Case Study:

CoachUSA UX redesign case study

A massive UX case study. Researching how to improve dating apps by adding a ‘dating coach feature’


💵 UX Research Problems Bingo. How many can you check off?

@uxdigest

Be mindful of the context in which your patterns are used

@uxdigest

Validity and Reliability of Qualitative UX Research. A poorly designed research might provide misleading results and destroy your business

Hate Usability Testing? You’re doing it wrong

Surveys — This method is low-cost and fast and will allow you to get data from a large number of potential users, but the quality of such answers leaves a lot to be desired because users do not try to answer qualitatively, and it is also impossible to ask clarifying questions

Quantifying the User Experience without statistics

Process: How to help bridge the gap between UX design and code

Analysis: Bank Monzo vs Starling - Overdrafts

Prototyping: I’ve been doing buttons wrong


Career:

4 mental shifts to be a User Researcher

A practical guide to creative empathy for product design


Design: Designing for color vision deficiency

Opinion: Was design thinking designed to not work?


Case Study:

UX in Music Industry — for A&R Manager

Uni. Landing page design for fintech service


💵 Summary of design of everyday things by Don Norman

💵 The case for stacking qualitative and quantitative UX research methods

💵 How user story mapping helps teams stop relying on old designs. Help your team avoid the temptation of going with the first reasonable design

💵 Career: How I became a UX evangelist by accident

💵 Design: Making design systems flexible with design tokens

@uxdigest

Sharing findings for maximum impact

How much customer research is enough when designing new products

User personas

Enriching experiences for the Phygital

A good user experience for the legal industry


Fresh articles by Nielsen Norman Group:

Clutter-Free: One of the 3 cs for better charts

How to create a UX-vision statement

🎥 Mouse is King

🎥 UX maturity model stages


Opinion:

CX expert Jay Baer on creating experiences that get your customers talking

Thoughts on some great articles about UX

Why user flows are pivotal & how to properly outline them


Design: Applied psychology - Gestalt in design


Beginners:

How to create a customer journey map in six steps

A/B Testing explained


Case Study:

TikTok and Its Content — UX Research Case Study

Mamikos App

DANA Goals Feature

Redesign a JAKI’s Homepage

A case of UX writing: board game rules

Google tasks redesign


💵 Scaling a UX team

💵 7 Best UX Research Methods

💵 UX Research for Product Teams

💵 Beginners: UX fundamentals for newbies. Things to focus on learning in your first year

@uxdigest