Top 6 UX Trends to look out for in 2023

Research plan for people with disabilities

How variable are UX rating scales? Data from 100,000 responses

How are Miro Marketplace apps benefitting users? A report from the Miro Research Team

Product-driven customer success: A winning formula

🗞 Weekly: Building a research culture

Marketing: ChatGPT and implications for Market Research


Opinion:

Starting out as a User Researcher: On the subtleties of what makes really good UX and how to promote these

User Experience — from toilets to taps


Beginners:

How to choose a UX Research method

Guide to product discovery stage

UX Research [STOP money bleeding this 2023]

Errors in A/B testing


Case Study:

Improving driving experience with Google Maps

Improving design based on user feedback & data

@uxdigest

Building a framework for prioritizing user research

The impact of research, beyond the report

Schemas: Strategizing User Experience

6 essential UX writing books

Eating our own dog food: A metacognitive analysis of UX unicorns

💵 Unlocking customer needs with AI-powered ethnographic user research

Experience: Project-based Intern at Telkom Digital Amoeba — UX Researcher

Opinion: It’s funny ’cause it’s true


Prototyping:

Designing amazing UX/UI for voice interfaces

Building UX into development: Create the ultimate customer portal


Fresh articles by Nielsen Norman Group:

Discovery in agile

Omnichannel journeys and customer experience: Study Guide

🎥 Content strategy 101

🎥 Continuation: Gestalt principle for user interface design

CASTLE framework for Productivity/Workplace applications


Beginners:

6 mistakes when crafting interview questions

The three roles you need for an impactful UX research

Why your research insights aren’t making an impact

5 Usability testing mistakes you’re still making (and how to fix them)


Case Study:

Redesigning India’s largest private bank’s mobile banking application

Redesigning the insurance overview page for AkademikerPension

Redesigning the Weverse app (BTS Experience)

Paridhaan - Online shopping experience for Patola saree

@uxdigest

True testing

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Qualitative research methods and how to combine them

The rise of digital accessibility: building the business case

Navigating the sticky web of research compensation

How many questions do we answer using UX research?

No stakeholder can ignore these 3 benefits of UX research & design for enterprise software

💵 The dark side of User Research: How cognitive biases taint results

Prototyping: All about usability heuristic #3 — User control and freedom

Interesting: I asked ChatGPT to tell me how it can influence UX research, and here’s the answer

Opinion: Vanity interviews — what can PMs and UX researchers learn from oral historians?


Experience:

How to run User Research in B2B SaaS products

UX Insights and lessons learned: An internship experience at NielsenIQ


Beginners:

How to start a UX Research repository?

Usability study, a comprehensive guide

Observation is the first step in the UX research journey

@uxdigest

Defining impact

Three principles of ethical research that you can take from academia

Demystifying gamification for digital products

UX Writing principles. How to write content for your users

🗞 Weekly: Research impact beyond the report

Case Study: In search of a tech-savvy measure for UX Research


Opinion:

Data Triangulation

Confirmation bias in UX


Prototyping:

Accessibility Handoff: a guide for product designers

6 important things to put in mind before designing a registration form

When onboarding is off-putting


Beginners:

Framework: How to interview users?

5 benefits of User Story Mapping

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Why A/B testing pays off. A sneak peek into making data-driven design decisions

Behavior vs attitudinal UX metrics

What should a UR team lead do to motivate young researchers

Research democratization: Utopia and reality

15 UX mapping techniques to improve your product development process

Analysis: Improving the ‘Recover Password’ functionality in Ubisoft’s Uplay through UX Research

Opinion: The power of AI in UX Research — exploring its role and benefits

Marketing: Customers want control over their data — and won’t hesitate to switch brands to get it

Design: Applying psychology principles while designing a digital product

Case study: Enhancing motorcycling experience with Gear Buddy


Fresh articles by Nielsen Norman Group:

When to use empathy maps: 3 options

🎥 Building trust in UX

🎥 Clarify, don't mystify (UX Slogan #19)

🎥 The user experience of unmanned restaurants in China


Prototyping:

Mobile Wireframing UI library: start your app designs the right way

3 features on ASOS your e-commerce store should steal

💵 Micro-Interactions: The next frontier of usability revolutionizing UX in 2023


Beginners:

Simple emotion to create a space to listen

How to build a Customer Journey Map in a day

Designing for real people: 12 benefits of digital ethnography in UX research

The beauty of the Dunning-Kruger effect in the UX

Emotions & Design

@uxdigest

Using ChatGPT in User Experience Research — some resources

Economics for PMs and UX: marginalism vs “The paradox of choice”

5 UX research-driven design books you must read

The real & true science behind mental effort: understanding cognitive load in UX

6 tips on UX Writing: How to create user-centered content

Process: Establish a system of documentation and communication as a User Research lead

Prototyping: How much personalization is enough in UX Design?

Marketing: 5 ways to bridge the customer service expectation gap in 2023

Interesting: Why UX is crucial for SEO — a short guide

Case Study: Project bomgo


Tools:

How to use extension tags in Dovetail

Trending wireframing & prototyping tools of 2023


Beginners:

Intro to UX Research (Skillshare Course by Nikki Anderson) — Review & Summary

UXR principles

UX Research: Understanding user needs and behaviors

Why is researching your hypotheses important?

Quantitative and qualitative UX Research

@uxdigest

Sentence completion survey technique in user research

Do images make card sorting easier?

The UX of the QR Code

Design quality versus design velocity

Heuristic evaluation in UX design

The Overlooked Sibling of UX — Microcopy

Why Hubble? Hubble is a continuous UX insights tool that helps teams collect contextual user feedback

UX 360 Research Summit — Day 1 — Common themes and takeaways

Ten myths about UX metrics


Prototyping:

Embracing the dark side — The benefits and cost-effective solutions of dark mode design

Turn your 404 error page into opportunity


Opinion:

The relationship between UX and Brand Identity: Understanding the Interdependence between Design and Experience

User Research is like eating your veggies, and you can hate both less

Payments: slow and shallow experiences


Beginners:

Cracking the code: How to ace the whiteboard challenge in UX research

Be “the Mom” of your User Interviews! Build rapport and get true feedback from your customers

How to write a research proposal?


Case Study:

Insurance claim Fraud management system

Maximizing user engagement with WhatsApp status tag feature

@uxdigest

UX Dialectic: Understanding the constant evolution of user needs

Persuasion in product design

Designing for international users: The importance of cultural sensitivity in user research

🗞Weekly: Self-care for UX Researchers

Analysis: Exploring the ease and challenges of Practo

Tool: Maximizing your productivity as a UX Writer with ClickUp

Beginners: The art of user interviews — A product manager’s guide to uncovering valuable insights

Design: Designing for accessibility in UX

Interesting: 4 user experience lessons from “Wednesday”


Fresh articles by Nielsen Norman Group:

Effective resumes for UX students and graduates

The product-manager archetype

🎥 3 alternatives to infinite scrolling

🎥 Figure/Ground: Gestalt principle for user interface design

🎥 The most important work for the UX Team in a startup company


Prototyping:

Techniques for creating a user-friendly interface

Shopping for apparel in an online world: UI/UX Design for virtual clothing try-on

Avoid the gray zone: Tips for improving lower hierarchy text with good UX

A better welcome: It’s time to ditch ineffective onboarding UX

Unlocking the power of design to help users make smart decisions


Opinion:

3 reasons to fit user research in your everyday work

Reasons not to do UX Research


Case study:

Connecting elderly and physically challenged people with their caretakers

Design a website for La Réponse D

Designing a better bedroom experience

@uxdigest

Heuristic evaluation

Art of balance. User vs Business needs

Stakeholders and UX: 4 outcomes

User how to conduct remote user testing — A quick guide for designer, researcher or product founder

The importance of information architecture and User Flow in UX Research

Empathise, Analyze, Iterate: The essential skills of a successful UX Researcher

💵 A complete guide to Usability Testing — Learn Usability from books

🗞 Weekly: Evolving Human-Centered Design & Research

Opinion: Why user personas aren’t user-friendly & how to fix them

Interesting: Exploring the user experience of OpenAI’s Chat GTP — Friction points and conceptual solutions


Process:

Introducing UX methodologies to a consumer tech company's startup project and enhancing user interface during design process

Applying Kaizen principles to your UX team


Prototyping:

30 practical tips for effective user interface design

A Step-by-Step guide to optimizing your website’s navigation for SEO and User Experience

Designing for Accessibility in UX


Beginners:

6 adaptable steps for a UX Research process

User Research cheat-guide

Four types of product testing you should do before launch

Unlocking the power of user insights

@uxdigest

Hagiography: why digital product people should know what it means

Designing for user perception: The importance of affordance in product design

How to add new segments or flows to an existing app

A masterclass in pricing psychology from Netflix

Reusability: More than just tech -enterprise design thinking for government agencies

Psych resources for UX professionals

Event: March 09th 18.00 (Krakow) Free UX Discovery Workshop. Registration

Prototyping: Building products for one user — 6 decisions to take in other to make a stellar monopoly product

Process: Planning a Human-Centered Design process — With business and human quality goals in mind

Interesting: Using GPT-3 to create user personas


Fresh articles by Nielsen Norman Group:

27 tips and tricks for conducting successful User Research in the field

10 survey challenges and how to avoid them

Mood boards in UX: How and why to use them

🎥 3 common antipersonas in UX

🎥 What every prospective university student wants to know

🎥 You have the users you have


Beginners:

7 recommended books to learn user research

Psychology in user experience design and user research

Top 6 usability metrics you need to measure to improve your ROI

Goal vs Objective in User Research

How to create a persona for a software product development

How to ask the right questions for effective UX design


Case Study:

Using design thinking to elevate your bedroom experience

TravelON App

Solving a problem that can’t be solved — emergency rooms in public hospitals

It takes two to Tango

@uxdigest

Does “thinking aloud” affect study metrics?

Fake doors. Real insights. How we get quantitative feedback about design concepts from real users within hours with “hacky” fake door tests

Creating products for everyone: The benefits of co-creation and digital ethnography. A comprehensive guide to avoiding awkward virtual high-fives

UX Surveys: Will your questions add value?

What is an experience archetype

How to advocate for user research or UCD in the organisation

💵 4 books to transition into ‘Advanced’ UX

🗞 Weekly: X-Functional UX research partnerships

💵 Process: Team-building activities your UX team will actually love

Experience: My own experience on AI startup

Design: Empowering user accessibility with inclusive digital product design — Best practices and strategies


Prototyping:

Designing for Voice User Interface (VUI) — Balancing clarity and conversational flow

Designing VR games worth playing: 6 key considerations

Writing for onboarding screens


Opinion:

Manifest for future UX people

The pitfalls of adopting every UX trend — And how to avoid them

The disproportionate impact of evil UX patterns on the cognitively disabled community


Beginners:

Shake Smart. Usability/UX recommendations

What is an insight in UX Research

The undervalued humanity of good user research

How to make a research plan

How to obtain customer insights quickly with the “Single day user research”


Case study:

Insurance claims and care

Redesigning Burger Kings delivery application

Calmify wellness app

Re-designing product navigation

@uxdigest

Designing for success: Applying Victor Cheng’s case interview framework

How to run Opportunity Solution Tree workshops?

How User Experience design shapes our stories

💵 This book from 1936 has essential lessons for UX writers to thrive

Tools: 10 powerful tools I use for secondary research

Analysis: UX and gamification in Duolingo

Interesting: 6 ways AI can support and benefit your user research

Opinion: Are various captcha types just marketing hype?


Fresh articles by Nielsen Norman Group:

Livestream Ecommerce supports both goal-oriented and impulsive shoppers

The anatomy of a good design: An analysis of 4 sites

🎥 Common region: Gestalt principle for user interface design

🎥 Using the funnel technique in user interviews

🎥 What is cognitive load?


Prototyping:

Guide to mobile app redesign for better user experience

Unlock the power of social proof: Convert more visitors with testimonials


Beginners:

How to improve user experience on mobile apps

The user is Queen

How to measure UX metrics — From confused to confident

Increasing user engagement


Design:

How mood boards can ruin your client’s mood

How color could affect the perception of weight


Case Study:

Designing a food recipe finder platform

Wellness App: 8´Clock eight hours of leisure

@uxdigest

Running a collaborative heuristic evaluation

Color in UX

The key to successful UX Design: Understanding and specifying the context of use

How to do user research when your user is a heroin addict

Applying UX to physical products: designing for safety

Case Study: Polar Pals — Making bipolar disorder patients’ daily lives manageable


Prototyping:

Demystifying error messages

OctoLearn — Gamifying learning and enhancing user experience


Beginners:

User Research — The what, why, and when

Fundamentals of UX

User Research: Comprehensive guide

Asking the right questions in user interviews

Information Architecture improves the foundational assets of digital data. Technologial Insights

@uxdigest

Do images change card sort results?

First impressions matter: The power of positive product impressions

Writing for everyone: A beginner’s guide to inclusive UX Writing

Difference between User Personas and Archetypes

AI+UX: Thought leadership?

Process: The science and art of UX problem-solving

Prototyping: Product page design — Handy UX tips and practices

Opinion: The GPT effect — A new era of customer service

Design: Best typography practices for dyslexia

Case Study: Space — Project management web application


Beginners:

A simple guide to UX methodologies that will help your project succeed

Getting started with Voice of the Customer (VoC)

Anatomy of a usability test

The essentials of design thinking part 3: Usability test

Practical guide to User Research (Qualitative)

Interviewing without bias: a guide to user interviews in UX design

What Is a UX strategy and how does It help your business?

Asking the right questions in user interviews

A brief on User Journey, for everyone

Mega ultimate guide to user personas

@uxdigest

Using AI in UX research: a structured and ethical approach

Ethnography and netnography in the context of UX research

UX Research is taking sexy back by acting on feedback

Spotlighting UX strategy with Jared Spool [Podcast notes]

UX research principles in information architecture projects

If you must send out a survey, here’s how to avoid common pitfalls

Why psychology is a key ingredient to success

🗞 Weekly: CHI 2023 preprints

Interview: David Hamill talks about mistakes organizations make in regard to UX Research

Analysis: Heuristic evaluation — Comparing Amazon and Flipkart

Opinion: Putting the ‘experience’ back into user research

Process: Agile UX — Integration and 3 best practices for working effectively with development teams, 3 tips in under 3 minutes

Interesting: Global trends 2023 from IPSOS


Fresh articles by Nielsen Norman Group:

Digital interactions in healthcare customer journeys

UX Strategy: Study Guide

🎥 How much UX do you need?

🎥 Introducing a participant to a usability test: A demonstration

🎥 UX Stakeholder engagement 101


Beginners:

6 common biases in interviews

Gap analysis: A how-to guide

10 usability heuristics based on Jakob Nielsen’s with examples

Research is more than a conversation

Research methods for beginning UX projects


Case Study:

How I improved audiobook experience for non-listeners

Enhancing your car parking experience

@uxdigest

Guidance, guardrails, and oversight: keys to democratizing research responsibly

Analysis: Zara website usability research

Prototyping: 6 unobvious cognitive considerations for toolbar design

Experience: ADHD & User Research? 5 reasons why they’re a match made in heaven!

Tool: Using and importing Userlytics on UX projects

Design: Using AI to break down barriers in UX Design

Marketing: 4 types of persona and their definitions


Process:

5 ways to advance your inclusive research efforts

3 reasons your team struggles to meet business goals (A callout for UXers)


Beginners:

Understanding UX Research: The methods of analysis and analytics

Six tips for building your app around your user

How to easily collect feedback to improve your UI

Unlocking customer insights: The ultimate guide to creating effective personas for your business


Case Study:

Improving the customizable candidate tracker

Problem with the Pathao driver app payment process and find a better solution

Highlighting the AI technology of the Newsroom’s app

Redesigning the Big basket app to improve conversion

@uxdigest

Games researchers play

The variability and reliability of standardized UX scales

Nurturing hope in UX research with survivors. How I use the trauma-informed principle of hope while working with survivors of sexual assault

The importance of excess in shaping user experience

UX Metrics & Analytics: How to best measure the success and 3 tips on setting up effective measurement frameworks — 3 tips in under 3 minutes

Inclusive Web Design: embracing diversity

🗞 Weekly: As a user, I don't want to ..

Experience: What guidance and inspiration do UX Research veterans have for other researchers? Seven experienced researchers share theirs

Prototyping: Its about time captchas are accessible


Beginners:

A deep dive into user’s problems

What is customer experience (CX)?


Case Study:

Finding the resonant frequency between the physical and the digital

Cinematix — Optimizing your cinema viewing experience

Re-thinking product detail page - Purina

@uxdigest

User Experience for Data Science: Empathy mapping

Analysis: Research on Swiggy app and its functionality

Prototyping: How to design for accessibility

Interesting: Reducing the empathy gap with ChatGPT


Fresh articles by Nielsen Norman Group:

Avoiding 3 common pitfalls of affinity diagramming

Dealing with technical or professional jargon

🎥 5 tips for new prototypers

🎥 Discount usability revisited (Jakob Nielsen keynote)

🎥 How to conduct better hiring interviews for UX teams


Opinion:

The future of User Experience: Challenges and opportunities

The death of processes. The impact of speed in interacting with generative models— a new form of productivity

💵 Please do not use ChatGPT to generate personas


Beginners:

User interview 101

Answer the public series: Which UX Research method to use (cheatsheet)

Different types of UX Research — Advantages & disadvantages

4 helpful UX Research tips I wish I knew

Getting started with Heuristic evaluation- Hick’s Law

The intersection of psychology and UX: Harnessing mental models for better User Experiences


Case Study:

Optimizing the booking experience: A UX Research study on the Bobobox application

Plan my wedding

Kun Garrage — Car Store

A usability test of Bangladesh railway ticket booking

MARVEL Snap

Mobile app for public transport in Indore

@uxdigest

Appropriate use of language in UX Research

Taxonomy for UX Research

Building the ResearchOps toolbox

Ways to recruit users in User research

Opinion: ChatGPT meets User Research — Unlocking new frontiers


Prototyping:

The ethics of designing for accessibility: A case study of long island’s discriminatory bridge design

Designing memorable dashboards

The psychology behind app user retention and what to do about it

💵 Mastering the basics of good search UX


Process:

5 ways to involve your team in continuous product discovery

Making design research work in the age of virtual collaboration

Tips for onboarding new designers & researchers


Beginners:

Getting deeper with well-formed user interview questions

The importance of domain knowledge in conducting effective UX Research

How to boost your output in UX Research

10 questions every UX Designer should expect in an interview


Case Study:

Understanding and managing PCOS

Promohub

Modifying the filter button for a better User experience of the Book My Show App

Developing pandemic space for mobile game

@uxdigest