Remote Work
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A blog about work, opportunity, and life in the U.S.

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Job Title: Call Center Agent

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Experience Level: Entry level

Vacancies: 2

Applicants Needed: Female

Salary/Compensation: Monthly

Deadline: 14/3/2024

Description:
Job Title: Customer Service Representative
:
Manage inbound and outbound customer calls in a timely manner
Identify customers’ needs and wants, give your best to clarify information
Management and resolve customer complaints
Identify and escalate issues to supervisors
Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources

Recognize opportunities to upsell our products and services
Follow our company's communication “scripts
Keep records of all conversations in our call center database in a comprehensible way
Build strong relationships with customers 
Follow our customer engagement strategy
Meet qualitative and quantitative targets 
Follow up customer calls where necessary
Sell products and place customer orders in the computer system



requirements
Strong phone and verbal communication skills 
Knowledge of customer service practices and principles
Good data entry and typing skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology or conformable on Computer 
Customer focus
Ability to multi-task
Set priorities 
Excellent time management skills
High school degree
Ability to handle stressful situation appropriately

P.s : We are seeking applicants with a young, open-minded, multi-talented, and self-driven mindset who can grow with us. If you meet the aforementioned qualifications, kindly send your resume to info@onetap.et.

__________________

OneTap Technologies PLC
[Verified Company ✅]

19 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: ETL developer

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Experience Level: Expert

Vacancies: 1

Applicants Needed: Female

Salary/Compensation: Monthly

Deadline: 7/3/2024

Description:
• Minimum Experience: A minimum of seven (7) years experience as a various BI and other analytic reporting software applications with strong preference for EPIC, SQL, and Crystal Report Writing. Prior experience providing production level support and/or development in business intelligence (BI)/enterprise data warehouse (EDW) environments.
• Other:

Preferred Job Qualifications
• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: Experience in database development and management tasks such as creating indexes, functions, stored procedures, creating databases, file groups, users, configuring permissions and assigning roles to users. Working knowledge of data warehouse concepts, enterprise data management, modeling techniques and ability to create solutions, participate in strategy discussions and review them with customer as well as project stakeholders.

__________________

Private Client

3 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Project manager officer

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Experience Level: Senior

Salary/Compensation: Monthly

Deadline: 9/4/2024

Description:
 Prepare OKR and develop strategy.
 Determine project requirements and developing work schedules for the team.
 Delegate tasks and achieve daily, weekly, and monthly goals.
 Write Project progress reports and deliver presentations.
 Determine and define project scope and objectives.
 Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
 Develop and manage a detailed project schedule and work plan.
 Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
 Manage contracts with customers and suppliers by assigning tasks and communicating expected deliverables.
 Utilize industry best practices, techniques, and standards throughout entire project execution.
 Monitor progress and make adjustments as needed.
 Measure project performance to identify areas for improvement.
 Provide the supply chain needs/requirements of the project including procuring all program supplies and services.
 Coordinate with customs officials at airports or seaports to ensure that incoming shipments meet all legal requirements for entry into the country.
 Manage single window Process.
 + 4 Years’ Experience
 BSc in Electrical and computer engineering, Computer science
 PMP certified
 Collect payments in timely basis

__________________

irack IT Solution
[Verified Company ✅]

8 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: USA University Application Manager

Job Type: Remote - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Not Required

Experience Level: Expert

Vacancies: 3

Salary/Compensation: 13000 ETB Monthly

Deadline: May 3rd, 2024

Description:
Responsibilities:

* Guide students through the US university application process.
* Manage application submissions and deadlines.
* Provide expert advice on university selection and application materials.
* Stay updated on admission requirements and trends.

Requirements:

* Minimum 1 years of experience in USA university applications.
* In-depth knowledge of US higher education system.
* Excellent communication and attention to detail.
* Ability to work remotely.

Salary: 13,000 ETB + Commission

__________________

Private Client

18 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: ICT support officer

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Junior

Vacancies: 1

Salary/Compensation: Monthly

Deadline: May 22nd, 2024

Description:
Description:
Responsibilities

As an ICT Support Officer at Landmark General Hospital, you'll play a vital role in ensuring our hospital runs smoothly by providing top-notch ICT support. Your responsibilities will include:
Responding to ICT support requests from hospital staff with a focus on hospital management software, finance software, and other critical applications.
Installing, configuring, and troubleshooting a wide range of hardware devices, from computers and printers to TVs and UPS systems.
Conducting routine system administration tasks, such as backups and software updates, to maintain data security and system stability.
Collaborating with our dedicated ICT team and hospital staff to tackle complex IT challenges and enhance operational efficiency.
Offering training and guidance to hospital staff to help them maximize the use of our ICT systems.
Performing quality checks to proactively identify and address potential issues.
Being available for emergency ICT support when needed, even outside regular working hours.
Communication and Team skills are vital for success




Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Windows Server management expertise is preferred
Strong problem-solving skills and the ability to troubleshoot and resolve technical issues efficiently.
Excellent communication skills, both written and verbal.
A team player with a collaborative mindset who thrives in a fast-paced environment.
High ethical standards and a strong sense of character.




How to Apply:



Interested candidates are invited to submit their resumes, and a cover letter highlighting their relevant experience to Landmark Hospital Offices (Addis Ababa, Location Mexico to Kerra Road near Genet Hotel).

__________________

Landmark General Hospital
[Verified Company ✅]

9 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Graphic Designe and Related

Job Type: Remote - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Diploma

Experience Level: Junior

Vacancies: 1

Applicants Needed: Female

Salary/Compensation: Monthly

Deadline: June 4th, 2024

Description:
In office design and printing different works, skills in printing campany work is preferble

__________________

HTM PRINT AND ADVERT
[Verified Company ✅]

1 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: IT Risk Management Officer

🌐 posted from App

Job Type: On-site - Contractual

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Intermediate

Salary/Compensation: Monthly

Deadline: June 6th, 2024

Description:


Qualifications:
- Degree in IT Information Management or a related field
- Minimum 3 years of relevant work experience
- Age between 25-45

Responsibilities:
- Identifying and assessing potential risks related to IT systems and operations
- Developing and implementing strategies to mitigate risks and ensure security
- Monitoring and evaluating security measures to maintain a secure IT environment
- Collaborating with IT teams to address any identified vulnerabilities or threats
- Keeping abreast of industry best practices and trends in IT risk management

Skills:
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Proficiency in risk assessment tools and techniques
- Knowledge of IT security protocols and standards



To Apply Please Use This Link https://forms.gle/SvbAnZ6SGk2ceTcC8

__________________

Purpose Black Eth Trading s.c
[Verified Company ✅]

323 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Executive Assistant

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Intermediate

Salary/Compensation: Monthly

Deadline: June 15th, 2024

Description:
ZayRide is a dynamic and rapidly growing tech company in the transportation industry, providing innovative solutions for convenient and reliable ridesharing services in urban areas.

Location:
Addis Ababa, Ethiopia

Job Description:
We are seeking a highly organized and proactive Executive Assistant to provide administrative support to our executive team at ZayRide. The ideal candidate will be responsible for managing schedules, coordinating meetings, handling correspondence, and assisting with various projects to ensure the efficient operation of the executive office.

Responsibilities:
- Manage executive calendars and schedule appointments
- Coordinate meetings and conference calls, including preparing agendas and taking minutes
- Handle incoming and outgoing communications on behalf of the executives
- Assist with travel arrangements and accommodations
- Conduct research and prepare reports or presentations as needed
- Act as a liaison between executives and internal/external stakeholders
- Maintain confidentiality and handle sensitive information with discretion
- Perform general administrative tasks to support the executive team

Qualifications:
- Proven experience as an executive assistant or similar role
- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- Proficiency in MS Office and Google Suite
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving skills
- Bachelor's degree in business administration or a related field is a plus

__________________

ZayRide
[Verified Company ✅]

10 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Data entry

Job Type: On-site - Intern (Paid)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Diploma

Experience Level: Intermediate

Salary/Compensation: Monthly

Deadline: June 16th, 2024

Description:
- Currently pursuing a degree in any discipline or recent graduate.
- Employ knowledge of Microsoft excel,word and other related software.
- Detail oriented and able to maintain accuracy while completing tasks.
- Excellent organizational and time management skills.
- Ability to work independently and collaboration

If you have a passion for working with a data and a strong understanding of Microsoft suits application.

__________________

Anfar Trading PLC
[Verified Company ✅]

2 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Junior videographer

Job Type: On-site - Contractual

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Diploma

Experience Level: Junior

Vacancies: 1

Salary/Compensation: Monthly

Deadline: June 13th, 2024

Description:
Record daily repair shoot indoor and outdoor
Video editing
Video content creation

__________________

Eagle Telecommunication Terminal Equipment Maintenance Service
[Verified Company ✅]

3 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: IT and Tender Officer

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Intermediate

Vacancies: 1

Salary/Compensation: Monthly

Deadline: June 23rd, 2024

Description:
Key Responsibilities:

to oversee the tendering process within the organization, ensuring that the tendering procedures are executed efficiently and effectively, while adhering to the relevant laws, regulations, and company policies.
Coordinate, Develop, manage and implement all aspects of tenders, from initial planning to submission and post-tender activities.
Develop and implement strategies for successful tender submissions.
Monitor and track the status of tenders, facilitate clarifications, and address any queries or concerns.
Conduct thorough market research to understand the market and competitors, and develop strategies to enhance the chances of winning tenders.
Establish and maintain relationships with vendors, suppliers, and subcontractors.
Evaluate and select potential vendors based on their ability to meet our requirements.
Negotiate and finalize contracts and agreements with suppliers/vendors, ensuring competitive pricing and favorable terms.
Conduct regular assessments of suppliers performance, including quality of goods and services, adherence to timelines, and overall satisfaction.

__________________

Private Client

1 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Network Operation Center (NOC) Operator

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Junior

Salary/Compensation: Monthly

Deadline: August 30th, 2024

Description:
Qingdao Hisense Trans Tech Co., Ltd Ethiopian Branch is looking for interested employees in the following position

Responsibilities:

Work in the Network Operations Management Center (located at the shegole bus depot).
Answer customer calls related to network issues, including network equipment failures, computer network troubleshooting, and abnormal network links.
Help customers resolve network issues.
For issues that cannot be resolved immediately, enter tickets into the system and submit them to the appropriate supervisor for handling.

Qualifications:

Familiarity with networking knowledge and skills.
Excellent communication and customer service skills.
Proficiency in computer and office software.
Relevant work experience preferred, with CCNA, CCNP (official certification, not school course certification) or related certifications preferred.
Working Hours: Two shifts per day, two people per shift.

Salary: 8000 birr/month (after tax)

__________________

Private Client

11 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Network Operation Center (NOC) Operator

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Junior

Salary/Compensation: Monthly

Deadline: August 30th, 2024

Description:
Qingdao Hisense Trans Tech Co., Ltd Ethiopian Branch is looking for interested employees in the following position

Responsibilities:

Work in the Network Operations Management Center (located at the shegole bus depot).
Answer customer calls related to network issues, including network equipment failures, computer network troubleshooting, and abnormal network links.
Help customers resolve network issues.
For issues that cannot be resolved immediately, enter tickets into the system and submit them to the appropriate supervisor for handling.

Qualifications:

Familiarity with networking knowledge and skills.
Excellent communication and customer service skills.
Proficiency in computer and office software.
Relevant work experience preferred, with CCNA, CCNP (official certification, not school course certification) or related certifications preferred.
Working Hours: Two shifts per day, two people per shift.

Salary: 8000 birr/month (after tax)

__________________

Private Client

11 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: Network engineer

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Intermediate

Salary/Compensation: Monthly

Deadline: July 23rd, 2024

Description:
University degree in Computer Science or a related subject
Experience: 1 or above
• Liaise with vendors and other IT personnel for problem resolution
• Communicate with teams and Clients and facilitate fixes and system installation.
• Documentation skills is a must to have
• Monitoring network engineering performance and ensure system availability and reliability
• Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Proven hands-on network engineering experience
• CCNA or HCIA is highly valued
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Solid understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• University degree in Computer Engineering, Computer Science or related subject

__________________

INTRACOM ICT SOLUTION PLC
[Verified Company ✅]

28 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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Job Title: IT Specialist

Job Type: On-site - Permanent (Full-time)

Job Sector: #Information_technology

Work Location: Addis Ababa, Ethiopia

Education Qualification: Bachelor's Degree

Experience Level: Intermediate

Applicants Needed: Male

Salary/Compensation: 15000 ETB Monthly

Deadline: September 19th, 2024

Description:
We are looking for a talented and detail-oriented Arabic-speaking IT specialist to join our team. As an IT specialist, you will be responsible for managing, maintaining, and optimizing our payment and insurance system. Your main responsibilities will include processing payments, managing insurance systems, and ensuring a smooth user experience.

Key Responsibilities:
1. Manage payment processing and make systems effective.
2. Administer and maintain insurance including uploading necessary information and documentation.
3. Process visas for individuals and ensure their timely activation.
4. Perform regular follow-ups on visa expiration date.
5. Approve and manage contracts for new individuals.
6. Troubleshoot any technical issues that may arise with the online payment and insurance systems.
7. Collaborate with team members to improve system functionality and user experience.


Requirements:
1. Fluency in Arabic and proficiency in English.
2. Proven experience in managing online payment systems and insurance platforms.
3. Strong IT skills and proficiency in using relevant software and tools.
4. Excellent attention to detail and organizational skills.
5. Ability to work independently and prioritize tasks effectively.
6. Strong communication and interpersonal skills.
7. Knowledge of visa processing procedures and regulations is a plus.

Applicants must be Male
Send us your name, phone number with cv @Ethtechsavy

__________________

Private Client

6 Jobs Posted

From: @freelance_ethio | @freelanceethbot

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